Ping plex.tv times out from every location around the world tested

Plex Media Server
1

Just like the title says, whenever i ping plex.tv it fails. Pinging app.plex.tv is successful. However I receive errors when loading plex profile pics and when finding new devices

Below is the error when plex tries to load user pro pic.

[HttpClient/HCl#47] HTTP error requesting GET https://plex.tv/users/\\\\\\\[REDACTED\\\\\\\]/avatar?c=1755631398 (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)

[HttpClient/HCl#4f] HTTP error requesting GET https://plex.tv/media/providers (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)

I have used 3rd party ping sites to test outside of my home and plex.tv fails to resolve on every host around the world. I believe this is also causing issues using cast to their devices.

2

plex.tv does not respond to ICMP packets (ping)

You have the error code 6, meaning your PMS can not resolve hostnames

You should check both default router as well as your DNS settings on the server running PMS

( Maybe switch to Google DNS to make sure your ISP is not messing with you: 8.8.4.4 and 8.8.8.8)

3

Do you know if @@||plex.tv^ in adguard-home custom rules would fix this?

4

Sorry, never heard about it

5

Disabling ipv6 via grub was the culprit for some odd reason. I disabled it via netplan instead and everything is working as expected. Thank you for the quick response.

FYI adguard-home is a dns proxy like pi-hole.

6

Strange indeed