Playback and caption problems on new Linux Player

Plex Players Desktop Players
1

Server Version#: 1.26.2.5797 (linux)
Player Version#: 1.45.0.3017-e5c724f3 (player-linux)

I was happy to see Linux Desktop Player and Linux Plex-HTPC!

On the desktop player, which I just loaded on to Ubuntu 18.04.6 LTS from snap store, two issues stand out so far:

  1. Our video playback when NOT in full-screen is lagging and choppy. Maybe a frame rate problem? I played around with using hardware acceleration (on/off) and frame rate switching (on/off). Nothing seems to help. Anyone else experiencing this? No such problem on Web Player. We will stick to Web Player for now.

  2. On DVR recording playback, the close captioning—which is on by default for our setup—has to be turned off and on again to start working, i.e. to start displaying captions. (As a side note, Plex-HTPC has this problem too.).

That’s it for now, but we may spot other problems later.

Cheers,
Mike

2

BUMP.

Is no one seeing video quality issues described in #1 above?? On closer inspection (and polling others), even the full screen quality isn’t up to par when compared to Web Player or HTPC on the same Linux system.

3

For what it’s worth I haven’t seen the issue you describe in #1 above but I am using Ubuntu 22.04.

4

I’ll try it on my 22.04 box (it’s over wi-fi). The 18.04 system in question is our home theater pc hooked to the big screen. I don’t plan to upgrade it until this winter when I can set aside some time. Weird thing is it has no problem with video for Web Player or HTPC player (or even the old third-party linux player port we used for awhile).

Thank you for responding.

5

Plex HTPC also has a “playback quality” selector. You should definitely play around with it.

6

Thank you, this did make a positive difference. Under Settings - Player for Linux - Player, I set Video Playback Quality = Low Quality. The jerkiness of video playback seems to go away. I believe the default is Normal Quality. I probably tried setting this to High and Maximum Quality too, and it did not help. I never tried Low, most likely, as I’m generally used to selecting the default or maximum quality settings in the past. I’m not sure what this setting actually does, but we will try it for a while. If this is indeed a satisfactory solution, I will come back and mark the problem #1 above as solved.

7

It applies different levels of postprocessing filters. Even “normal” is already applying some relatively (computationally) expensive filters, which might overload weaker systems.

8

It is an older system. I am fairly confident that setting Video Playback Quality = Low Quality is the solution, in this case, for item #1 in my original post.

9

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