Playback Error - An unexpected playback problem has occured

[medialibby]

@medialibby

Playback Error - Conversion failed. The transcoder failed to start up.

Playback Error - Conversion failed. The transcoder failed to start up

Do you use subtitles? I ask because I’m seeing the errors associated with subtitles in the logs before the transcoder failure, which I put a snippet below. If you are, can you try it without subtitles just to see if we are on the right track? First a disclaimer that I don’t use subtitles, so I’m just observing what I see in the logs. Do you have multiple directory locations assigned for your TV Show library? I think what is happening is that for some reason, it is getting the audio/video (e…

I think I found the issue - i disabled subtitles!