Hi, Recently I have been getting this error when I try to play some of my movie files. This is odd coz they used to play fine before. Server Version#: 1.22.1.4228-6000 (Synology DS1621+ ; DSM: 6.2.3-25426 Update 3) Player Version#: via Samsung SmartTV Tizen OS - Client ver# 5.11.2 ; Platform ver#…

I’d suggest you go to Settings > Network > Preferred network interface and select the interface enp5s0 Also Settings > Transcoder > and Uncheck Disable video stream transcoding Another thing, it seems your hardware transcoding isn’t working because you keep getting the error below: DEBUG - [Trans…

You were able to direct play “2 Fast 2 Furious (2003)” and “The Santa Clause 2 (2002)” but Batman.v.Superman.Dawn.of.Justice.2016 shows the error WARN - [Transcode] Denying access due to session lacking permission to transcode key /library/metadata/61 Did you change anything related to permissions…

Those are both in the correct position. The thing is, it works fine on mobile and roku apps. Just not on the web app. Seems to be a problem for a lot of people too. Also it just started happening. I’ve been transcoding and using plex for months without an issue.

Something being discovered about FireFox. Playback works with apps Playback works with Chrome Playback fails with FireFox [image] Allow CORS: Access-Control-Allow-Origin – Get this Extension for 🦊 Firefox... Download Allow CORS: Access-Control-Allow-Origin for Firefox. Easily add (Acces…

I’d suggest you go to Settings > Network > Preferred network interface and select the interface enp5s0 I am not sure how to do this? I can only select “Any” or "bond0(192.168.1.xx) - I selected bond0 Also Settings > Transcoder > and Uncheck Disable video stream transcoding With this I manage to g…

[image] medialibby: Playback Error - Conversion failed. The transcoder failed to start up. [image] Playback Error - Conversion failed. The transcoder failed to start up Plex Media Server Do you use subtitles? I ask because I’m seeing the errors associated with subt…

I found it. Where is your transcoder temp set to? Does user Plex have R/W permission? Logs show it does not. Apr 01, 2021 11:50:37.548 [0x7f4ee19e9700] DEBUG - [Transcode] Cleaning directory for session ijrwkmorlw9i83lzhj1ef53f () Apr 01, 2021 11:50:37.548 [0x7f4ee19e9700] DEBUG - [Transcode] Sta…

Where is your transcoder temp set to? Does user Plex have R/W permission? @ChuckPa How / Where do I check these settings?

The settings are: Settings - Server - Transcoder - SHOW ADVANCED On Synology, the default transcoding temporary directory is in the Plex shared folder. Have you placed anything in there or otherwise changed anything ?

[image] I don’t see any folders. My installation was vanilla, I didt make any changes.

Playback Error - An unexpected playback problem has occured

Plex Media Server NAS & Devices

medialibby April 1, 2021, 4:01am 16

I think I found the issue - i disabled subtitles!

Topic		Replies	Views
Conversion failed. The transcoder failed to start up NAS & Devices server-synology , plex-web	31	666	February 2, 2026
Playback Error Conversion failed. The transcoder exited due to an error. after update to PlexMediaServer-1.18.8.2468-5d395aa9d-armv7hf_neon General Discussions server-synology	57	23402	March 24, 2021
Plex playback error. Conversion failed. The transcoder exited due to an error NAS & Devices server-synology , smart-tv , samsung-smart-hub	14	3842	November 27, 2023
Serverside Playback Issue? Desktops & Laptops server-linux , android-mobile-legacy , android-tv , plex-web , player-windows	21	386	October 29, 2024
Transcoder failed to start up. No posted fixes worked Plex Media Server server-windows , plex-web	7	203	November 15, 2023

Playback Error - An unexpected playback problem has occured

Related topics