Server Version#: 1.24.3.5033
Player Version#: 4.63
Tuner Make/Model: Vbox 3442
Guide/Lineup name:
Using XMLTV?: Yes
Channel number/Name: All
Hello, I have Live TV tuner (Vbox) Everything is ok but! 2 channels can playable (CNN, nicktoons) others get a error message when want to play: “Playback Error - Could not tune channel." What is the problem?
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The issue affecting tuning channels on vbox using their xmltv feature and with channel identifiers that has spaces / extended characters has been fixed in Plex Web in the hosted app version 4.75 which was released today
The problem led to tuning errors and server logs showed log entry containing (The device does not tune the required channel)
The hosted web app is accessible through https://app.plex.tv/desktop
This bundled app accessed through the Plex Media Server IP Address will get updated sometime in the future
For anyone who ha this issue - please confirm that it is fixed when using the hosted web app (https://app.plex.tv/desktop) and the Vbox xmltv functionality and let me know if the problem does also need fixing in other Plex client apps
Plex Web Release Notice: Plex Web - #380 by bengeorge
Just to add the earlier post:
A fix has already been released for versions 5.30.0 or later for the following Plex apps:
Plex for Samsung (2016+ 4K/UHD televisions)
Plex for VIZIO SmartCast
Plex for VIDAA (Hisense televisions)
Plex for webOS 3.0+ (LG Televisions)
Plex for Playstation 4
Plex for Playstation 5
Plex for XBox
If there is still an issue with any of these apps, please let me have details of failure (time and channel) and debug server logs and app logs - see articles relating to logs for the client apps Category : Player Apps and Platforms | Plex Support
