I just recently purchased a new samsung smart TV. I installed the the latest plex app, logged in and tried to play 2 newly added movies but for some reason it doesn’t play them. I have tried on the mobile app, ps5, fireTV and they play just fine. I am only getting the playback error on the samsung T…

We need a fix! This must be an priortiy.

Issues here playing MKVs that worked perfectly fine either direct play or transcode before all of this. I get hit with the ‘multimedia file format not supported’. I can play MP4s okay by the looks of it. I have a UE32M5520, latest firmware, plex app 5.25.3 platform version 3. I can gather some logs …

Any update??? We cant use plex properly. Please give us any information about this problem. When will come TV ap update?

Samsung just released a firmware update for my TV and it DOES NOT include the new letsencrypt root certificates. Never buying samsung again.

1/ Installed the new firmware update v1300.3 (MU series, 2017) 2/ Plex client was updated to v5.26.3 platform 3 on the TV Playback still doesn’t work. PMS says buffering in the dashboard but playback never starts. Attempting to resume playback of files that previously worked flawlessly results in …

I do not know if this is the same problem, because there are a lot of topics from Samsung TV recently, but if it helps someone: [image] Samsung TV Playback Error Smart TVs Following suggestions from: https://forums.plex.tv/t/samsung-tv-playback-fail-resolved/755909 I ch…

Hi I get the same error - multimedia file not supported on a Samsung TV, did you get any fix?

Samsung TV’s 2020 and above has a new firmware update. Certificate renewed, must update via USB tho. cheers!

Unfortunately, I’ve tried that; it doesn’t work. It’s something in the most recent Samsung TV client update that broke things. [image] pery: I do not know if this is the same problem, because there are a lot of topics from Samsung TV recently, but if it helps someone:

Nope, and we haven’t had any word from anyone on the Plex Tech Team, so we’re probably not going to see a fix anytime soon. [image] Mocha: Hi I get the same error - multimedia file not supported on a Samsung TV, did you get any fix?

Playback error on samsung tv

Plex Players

pery November 7, 2021, 11:45am 129

I do not know if this is the same problem, because there are a lot of topics from Samsung TV recently, but if it helps someone:

Topic		Replies	Views
Playback Error on Samsung TV: "An unexpected playback problem occurred Plex Players smart-tv , samsung-tizen	249	6569	September 4, 2026
Samsung Frame TV - Completely Unusable Plex Players samsung-tizen	62	1396	November 17, 2025
Another Samsung TV Support **Issue! Plex Players smart-tv , samsung-tizen	11	330	April 5, 2022
Plex no longer works with Samsung TV Plex Players samsung-tizen	40	4892	March 2, 2022
Playback fail Samsung for H.264 / AAC-LC while HEVC 10-bit / HE-AAC 5.1 plays; useless error message Plex Players server-mac , samsung-tizen	3	119	September 4, 2026

Playback error on samsung tv

Related topics