Playback error s3015 after installing update yesterday on Live TV

[69385vette]

Server Version#: 1.18.1.2029-36236cc4cPlex Media Server Logs_2019-11-14_08-49-06.zip (2.7 MB)
Player Version#: ?
Plex Media Server Logs_2019-11-14_08-05-11.zip (4.3 MB)

After installing the update yesterday, Live TV consistently freezes after a few seconds with a player error and hangs recording live tv. Error Code: s3015 (Media). Prior to this update, it was working correctly.

Workstation has been rebooted and PLEX restarted. Error is persistent and repeatable. Task Manager shows the Transcoder is hanging, live tv screen is frozen and no audio.

Windows 7 version 6.1 (Build 7601: Service Pack 1)

Just installed the 2029 update, still freezes with same error. Uploaded new logs.

I was reviewing related posts and came across one about moving the Transcoder temp folder. Worth a try, so I moved the Transcoder from the System SSD drive to a local physical drive with lots of space. So far, the freezes appear to have stopped and live-tv is working again.

[nibbles]

This is a duplicate report. The original and still running topic is here:

Error Code: s3015 (Media)

[image] Has anybody else been getting this error message? Have had this now and it stops playback and just buffers. My internet connection fine, and the file is a standard mp4 and works fine as a basic file when played. Any guidance much appreciated.

Please add your details to that thread. It might get more attention from sa2000.
Thanks!