Playback Error when opening collection if web player

Server Version#: 1.27.1.5916
Web Player Version#: 4.83.2
iOS Player Version#: 8.5 (2931)

Hello,

When I try to play a music collection I get the following message : “Playback Error : An error occurred loading items to play.”. This happens on the Web player. However when playing the collection from the iOS app leads to no issues, it plays fine.
Only one collection out of the 5 I have shows this issue.

Any ideas on what may be wrong?

I can see the following warns in the logs but seems unrelated to the playback as it happens when library is loaded into the web view.

Jun 21, 2022 21:27:20.699 [0x7f0a9cbdeb38] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jun 21, 2022 21:27:20.699 [0x7f0a9cbdeb38] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jun 21, 2022 21:27:20.703 [0x7f0a9c8d4b38] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jun 21, 2022 21:27:20.703 [0x7f0a9c8d4b38] Warning — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jun 21, 2022 21:27:20.710 [0x7f0a9ca04b38] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
Jun 21, 2022 21:27:20.710 [0x7f0a9c944b38] Warning — QueryParser: Invalid field 'sectionID' found, ignoring.
Jun 21, 2022 21:27:20.710 [0x7f0a9ca04b38] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jun 21, 2022 21:27:20.710 [0x7f0a9c944b38] Warning — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.

Thanks for the help.

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