Server Version#: 1.43.0.10162 (Unraid; LinuxServer Docker)
Player Version#:
Hello,
Over the last week I started having playback issues with my server. This happens across numerous devices (Web, Android and IOS). Plex UI on all devices is good (no errors, updates with new media in a timely manner, etc.). This seems to be strictly a playback issue.
When I press play I immediately get one of two errors depending on the device:
-
“Failed to fetch play queue response” or
-
“An Error Occurred loading items to play.
These errors happen 100% of the time, even after a fresh reboot (hardware and/or docker). This also happens for all media (video, audio and photo) and also PlexAmp.
I think I see the issue in my log (attached), but the error is not providing any context and I can find no tangible mention of it on google or this forum.
DEBUG - [DownloadQueue] Updating status for generator 12382
ERROR - [DownloadQueue] Failed to get status for generator 12382
DEBUG - [Req#100] PlayQueue: Start index: 0 End index: 0 Count: 1
ERROR - Got exception from request handler: std::exception
Things I have tried:
- Reboot server
- Updated to latest LinuxServer / PMS Version
- Confirmed I am not out of space on both Docker image and drives (Docker has 8GB free and config folder (database, logs, Metadata, etc) has 140GB free
- Confirmed R/W access on the server config files is still good.
- Deleted Codecs folder
- Confirmed the media files are not corrupted.
- Ran ChuckPa’s DBRepair (Auto Mode) - log said everything was ok
I am out of ideas and would appreciate any help.
Plex Media Server.log (2.8 MB)