playback on toshiba chromebook

My daughter is using the web app on her chromebook and is having issues, such as it’ll parts of content then it’ll stop playing or it’ll just refuse to play them altogether. it started doing this about a week ago after we had to reset the router[bt home hub 5], i’ve eliminated the router as the problem as it works ok on a different laptop and numerous ios devices.

i’m including the debug logs, don’t know if this is of any help

[
{
“type”: “info”,
“host”: “fpniocchabmgenibceglhnfeimmdhdfm”,
“userAgent”: “Mozilla/5.0 (X11; CrOS x86_64 7647.84.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.116 Safari/537.36”,
“browser”: {
“id”: “chrome”,
“name”: “Chrome”,
“version”: “48.0”,
“webkit”: true,
“platformModifierKey”: “ctrl”,
“platformID”: “unknown”,
“platform”: “Unknown Platform”,
“platformVersion”: “0”
},
“version”: “2.5.8”,
“primaryServerUrl”: “http://192.168.1.80:32400/”,
“primaryServerAuthToken”: true,
“username”: “Leahlolz”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “plex.tv”,
“uri”: “https://plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“isRelayed”: false,
“isPossiblyCrossNetworkProtected”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
],
“cloudAccessToken”: true
},
{
“type”: “navigation”,
“route”: “logs”,
“args”: [
null
],
“fragment”: “#!/logs”,
“time”: “2016-03-14T17:56:25.985Z”
}

thanks in advance for any assistance

Can you post the content of your Plex Media Server.log during playback from the chromebook?
REF: https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server

@hthighway said:
Can you post the content of your Plex Media Server.log during playback from the chromebook?
REF: https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server

just working on getting the logs now

here is the logs i think