Playback while at work

Plex Media Server Remote Access
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Hi hoping to get some help/advice while I’m at work and connected to Wi-Fi I can transcode to all options but when I’m on my mobile data I can only choose 2mbps or original

Is there a way I can change this? I have limit mobile data turned off

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Get a better cell signal?

I once worked at a place that had really crappy cell service. Perhaps “at work” you don’t have that many bars (there is something ironic about that statement!). What does speedtest.net reveal?

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  1. In the Plex app settings on the phones, check the setting for Remote Streaming Quality.
    The default is 2 Mbps. Change it to Maximum.
    Android: Settings → Quality → Remote Streaming Quality.

  2. Disable Auto Adjust Quality in the mobile Plex apps if it is enabled.

  3. While streaming over the mobile network, monitor playback via Plex Dashboard → Now Playing + Expanded View.
    Is the connection Remote or Indirect?
    If Indirect, the connection is using Plex Relay, which is limited to 2 Mbps, and Remote Access is not functioning correctly between your server and your phone.

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