Playing a hevc TV series cannot be transcoded

I recently encountered a problem is a TV series no matter how can not hardware codec, I use Intel Quick Sync in the Intel processor, except this one TV series other h265 content are running well, do not know what happened, hope someone can give me a little useful help

This is the information of that TV series

Server Version#: 1.31.2.6810
Player Version#:

[hevc @ 000002496e8a9c40] Failed to begin frame: 0x8000000a
[hevc @ 000002496e8a9c40] hardware accelerator failed to decode picture
Error while decoding stream #0:0: Operation not permitted
[hevc @ 000002496e8a4f00] Could not find ref with POC 2

These are the detailed logs below.
log.txt (86.9 KB)

Anyone can help me?
I have a lot of video files in 4k resolution on my computer, but only this one TV series is not transcoded for playback. I have tried to change the source, but the problem remains the same.

This is the resource information of my current video file.

File name … The.Knockout.S01E01.2023.2160p.WEB-DL.H265.AAC-HHWEB
Duration … : 00:45:44.112 (HH:MM:SS:FF)
File size … : 1.65 GiB
Video information … : HEVC Main@L5@Main
Frame rate … : 25.000 fps
Video bitrate … : 4,982 kb/s
Resolution … : 3840 x 2160
Aspect Ratio … : 16:9
Audio track … : AAC 2 channels 192 kb/s

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