Please Help - Unable To Stream At 1080 - No More than 4 Mbps

Plex Media Server Desktops & Laptops
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Hello. I cannot even begin to describe my level of frustration.
I am a well-educated man with a basic understanding of how this is supposed to work.

I am running a very good rig with a GTX 2080 Turbo.
My upload can go up to 500 Mbps at night and I’ve even tested my Chromecast - 33 Mbps.

It does not matter if I am streaming directly from the PC to the Chromecast, or from the PC to the Chormecast, using the Andoid Plex App.

For the life of me, I cannot stream at more than 4 Mbps. It drives me insane.
As soon as I try to, Plex starts buffering.

Could you please help me identify the bottle neck?

I just cannot believe that with all the right ingredients, I still cannot get the most out Plex.

Thank you.

Server Version#: 1.19.3.2843
Player Version#:

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Hi i’m not a pro but did you enable hardware transcoding ? Are you trying to achive streaming from your network or outside your house ?

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Hello and thanks for your reply.

Hardware transcoding is enabled, yes.

I am literally trying to stream from one room to the other.

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There are so many unknown variables that you haven’t given us.

  1. What is the device you are playing on?
  2. In the Plex settings of the device, do you have the quality set appropriately? Check for Remote Streaming as well Home Streaming (just to be sure).
  3. You say “no more than 4mbps” in your heading, what does this mean? Is it actually 2mbps? Could somehow be relaying rather than connecting directly?
  4. On the Plex server, again, just to be safe - is there any restriction on the remote stream bandwidth? You’ve said in a response that it’s one room to the other, but just to be sure.
  5. What is the codec and quality of the content you’re trying to stream? Is it x264/H264 1080p or h265 2160p, or whatever?
  6. You say hardware encoding is enabled but is it working? On the Plex server dashboard does the content show as transcoding with hardware (is hw or HW) shown?

Is there any more information you can give us that might be helpful in helping others to diagnose the possible cause?

Hoping to be able to help…

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