Pleax media server not seeing new files

Plex Media Server Desktops & Laptops
1

Server Version#: Version 1.16.0.1226
Player Version#:

PMS is not seeing any new media for the past 16 days, I have 6 movies that will not show up in any Library. I have renamed them and moved them. I have tried adding the movie folder itself with no luck. I have uninstalled and installed an older version upon some recommendation with no luck again. It was working great up until about 2 weeks ago. I moved the videos and create a new library and it still won’t see now files.

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2

Perform the Plex Dance

3

Done still not seeing any new media file

4

So which drive letter and folder name does your second screen shot how?

Enable Debug logging on your server,
Stop it
restart it
Repeat the Plex Dance with one movie
fetch the server logs and post them here.
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/

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