Transcoder crashing on windows when playing live tv
Hi @samlabs We are going to need a bit more info to go on that “it crashes when playing live tv”
Could you please provide some more details about what sort of hardware you have, what tuner, what sort of live tv signal you have?
Can you also provide debug logs that cover the “crash”?
Is crashing on a windows 8.1, intel i7 with 16gb ram my tuner is set up with IPTV running with xteve it was working good on Version 1.16.6.1592 ill have to try to get the log again because i uninstalled the new beta and reverted back to the previous release
the crash said something cannot read memory error 0x00000000
Sep 16, 2019 22:41:22.285 [4896] Info — Notification: Recording Live TV - Session -
Sep 16, 2019 22:41:55.903 [3996] Warning — Failed to find consumer ea817a8cac931dbe6a8ae4b2c093120f for session 75196925-0ff1-427d-9ff9-fc2839290af7
Sep 16, 2019 22:41:11.772 [2264] Warning — SLOW QUERY: It took 250.000000 ms to retrieve 50 items.
Sep 16, 2019 22:41:11.977 [1260] Warning — SLOW QUERY: It took 234.375000 ms to retrieve 50 items.
Sep 16, 2019 22:41:17.744 [1476] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:41:17.744 [1476] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:41:17.779 [2264] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:41:17.779 [2264] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:41:19.331 [1260] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:41:19.331 [1260] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:41:19.423 [3740] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:41:19.423 [3740] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:41:19.817 [0596] Error — Unable to find title for item of type 5
Sep 16, 2019 22:41:19.818 [0596] Error — Unable to find title for item of type 5
Sep 16, 2019 22:41:22.285 [4896] Info — Notification: Recording Live TV - Session -
Sep 16, 2019 22:41:55.903 [3996] Warning — Failed to find consumer ea817a8cac931dbe6a8ae4b2c093120f for session 75196925-0ff1-427d-9ff9-fc2839290af7
Sep 16, 2019 22:43:59.931 [2264] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:43:59.931 [2264] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:43:59.981 [2184] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:43:59.981 [2184] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:44:00.462 [4008] Error — Unable to find title for item of type 5
Sep 16, 2019 22:44:00.464 [4008] Error — Unable to find title for item of type 5
Sep 16, 2019 22:44:02.430 [2680] Info — Notification: Recording Live TV - Session -
Sep 16, 2019 22:44:03.354 [4496] Warning — Overzealous client asked for end range of 491519, content size is 482408; we’ll clip.
Sep 16, 2019 22:44:03.356 [2360] Warning — Overzealous client asked for end range of 756323, content size is 482408; we’ll clip.
Sep 16, 2019 22:44:03.356 [2360] Warning — Range could not be satisfied 491520 - 482407 (total size=482408)
Sep 16, 2019 22:44:03.546 [2360] Warning — Overzealous client asked for end range of 655359, content size is 497448; we’ll clip.
Sep 16, 2019 22:44:04.408 [4496] Warning — Overzealous client asked for end range of 704435, content size is 398372; we’ll clip.
Sep 16, 2019 22:44:04.408 [4496] Warning — Range could not be satisfied 442368 - 398371 (total size=398372)
Sep 16, 2019 22:44:04.408 [3996] Warning — Overzealous client asked for end range of 442367, content size is 398372; we’ll clip.
Sep 16, 2019 22:44:06.122 [2264] Warning — Overzealous client asked for end range of 393215, content size is 379760; we’ll clip.
Sep 16, 2019 22:44:06.125 [5096] Warning — Overzealous client asked for end range of 594455, content size is 379760; we’ll clip.
Sep 16, 2019 22:44:06.125 [5096] Warning — Range could not be satisfied 393216 - 379759 (total size=379760)
Sep 16, 2019 22:44:08.659 [2360] Warning — Overzealous client asked for end range of 691463, content size is 612316; we’ll clip.
Sep 16, 2019 22:44:12.123 [2264] Warning — Overzealous client asked for end range of 442367, content size is 369420; we’ll clip.
Sep 16, 2019 22:44:12.124 [4496] Warning — Overzealous client asked for end range of 688455, content size is 369420; we’ll clip.
Sep 16, 2019 22:44:12.125 [4496] Warning — Range could not be satisfied 442368 - 369419 (total size=369420)
Sep 16, 2019 22:44:20.593 [4496] Warning — Overzealous client asked for end range of 845811, content size is 735080; we’ll clip.
Sep 16, 2019 22:44:26.573 [2264] Warning — Overzealous client asked for end range of 783395, content size is 598592; we’ll clip.
Sep 16, 2019 22:44:40.044 [4496] Warning — Overzealous client asked for end range of 589823, content size is 517564; we’ll clip.
Sep 16, 2019 22:44:42.817 [5020] Warning — SLOW QUERY: It took 250.000000 ms to retrieve 16 items.
Sep 16, 2019 22:44:42.833 [2184] Warning — SLOW QUERY: It took 250.000000 ms to retrieve 50 items.
Sep 16, 2019 22:44:53.739 [2360] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:44:53.739 [2360] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:44:53.784 [3996] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:44:53.784 [3996] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:44:54.954 [4496] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:44:54.954 [4496] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:44:54.997 [3996] Error — Error issuing curl_easy_perform(handle): 3
Sep 16, 2019 22:44:54.997 [3996] Warning — HTTP error requesting GET (0, No error) ( malformed)
Sep 16, 2019 22:44:55.497 [2504] Error — Unable to find title for item of type 5
Sep 16, 2019 22:44:55.499 [2504] Error — Unable to find title for item of type 5
Sep 16, 2019 22:44:57.810 [4532] Info — Notification: Recording Live TV - Session -
Sep 16, 2019 22:44:59.051 [1476] Warning — Overzealous client asked for end range of 608931, content size is 506472; we’ll clip.
Sep 16, 2019 22:45:01.916 [2264] Warning — Overzealous client asked for end range of 602163, content size is 555540; we’ll clip.
Sep 16, 2019 22:45:04.432 [5096] Warning — Overzealous client asked for end range of 294911, content size is 261884; we’ll clip.
Sep 16, 2019 22:45:04.440 [2184] Warning — Overzealous client asked for end range of 442367, content size is 261884; we’ll clip.
Sep 16, 2019 22:45:04.440 [2184] Warning — Range could not be satisfied 294912 - 261883 (total size=261884)
Sep 16, 2019 22:45:04.442 [2264] Warning — Overzealous client asked for end range of 711955, content size is 261884; we’ll clip.
Sep 16, 2019 22:45:04.442 [2264] Warning — Range could not be satisfied 442368 - 261883 (total size=261884)
Sep 16, 2019 22:45:07.872 [4496] Warning — Overzealous client asked for end range of 746923, content size is 600660; we’ll clip.
Sep 16, 2019 22:45:10.429 [1476] Warning — Overzealous client asked for end range of 491519, content size is 363216; we’ll clip.
Sep 16, 2019 22:45:10.431 [2360] Warning — Overzealous client asked for end range of 756323, content size is 363216; we’ll clip.
Sep 16, 2019 22:45:10.432 [2360] Warning — Range could not be satisfied 491520 - 363215 (total size=363216)
Sep 16, 2019 22:45:13.944 [2360] Warning — Overzealous client asked for end range of 443491, content size is 413224; we’ll clip.
Sep 16, 2019 22:45:19.382 [5096] Warning — Overzealous client asked for end range of 484851, content size is 448004; we’ll clip.
Sep 16, 2019 22:45:26.852 [2184] Warning — Overzealous client asked for end range of 672851, content size is 587876; we’ll clip.
thats my debug log when it crashes
Sorry, I should have been more specific, could you provide the logs using this process?
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
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