PLEX 2.0.1.6 XBOX & External Subtitles

Plex Players Gaming Consoles
1

Hello Guys,

After xbox updated Plex app to version 2.0.1.6, whenever I play a movie with an external subtitle (.SRT file) subtitles work fine for like 10 mins then it stops showing, so I have to rewind a little bit (one click on LB button) then it works again for another 10 mins then it stops and keeps on doing that. I’ve tried this on several movies and the behavior is just the same.
Any ideas how to overcome and fix that…
Thanks in advance.

Regards,

2

Hi there. It’s a known issue and we’re investigating it internally. Thanks for the report!