Server Version#: Player Version#:5.18.1 I have a number of movies that are encoded with h265 main 10 and used to play just fine on my UA32M5500 FHD Samsung TV through Plex. But after upgrading Plex to the new client version 5.18.1 , Plex now wants to transcode these videos because It says video st…

In the Plex app, enable the option to send logging to your server. Play the video again. Let it play for about 30s, then grab the PMS logs.

Got the log. Still not clear why it wants to transcode. Can you provide me the xml info for that movie you tried to play?

I hope this will help, I think it’s what you want. xml.info.zip (5.1 KB)

I have re-encoded my copy of the movie I am having problems with. I changed the bit depth from 10 to 8 and now the movie plays fine. It is still HEVC H265 but changed from Main 10 to Main. But as stated before, the movie used to play just fine on Plex 3.109.2 but not anymore on the lastest version. …

[image] dparish192_gmail.com: I changed the bit depth from 10 to 8 and now the movie plays fine. Check your PMS settings to see if you enabled HDR tone mapping. [image] [image] dparish192_gmail.com: is there a difference between the UHD and the FHD plex clients No, they are the same…

Thanks for your help. As stated earlier in the thread, the tv is able to play all these files via Dlna just fine but not with Plex. So this seems to be a Plex problem not the tv. I re sideloaded Plex back to version 3.109.2 and I am able to play the files just fine.

I have read the e manual for my tv and it states that is should play HEVC h.265 main and main10 so the problem I’m having playing main 10 movies through plex as long as they are under 60fps so definitely the problem I have has to be a plex problem.

[image] dparish192_gmail.com: As stated earlier in the thread, the tv is able to play all these files via Dlna just fine but not with Plex. Comparing to the DLNA is not equivalent. Their DLNA is capable of supporting software decoding of codecs that may not be supported by the hardware. Ple…

Plex 5.18.1 now wants to transcode video

Plex Players

Cfl June 30, 2021, 10:53am 6

Once month ago I posted the same issue: Samsung tizen client transconding 60p frame rate. I think that the problem is the framerate.

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Plex 5.18.1 now wants to transcode video

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