Samsung tizen client transconding 60p frame rate

Server Version#: latest
Player Version#: latest

Samsung’s plex client application tizen transcodes some videos that should actually be direct playback. The reason according to the logs is that they have a frame rate higher than 60p. In the logs they are reported as a little more than 60p (60.0019, 60.008 for example). I think it is a rounding error when taking the data of the frame rate of the file by the client application.

May 31, 2021 12:15:45.578 [0552] WARN - [Plex for Samsung]
_onOnPlayPauseInvokedChanged is not defined for @autoCallback property: onPlayPauseInvoked
May 31, 2021 12:15:45.578 [0552] INFO - [Plex for Samsung]
[MDE] Application decision, directPlay: false, directStreamVideo: false, directStreamAudio: true
Cannot direct play with protocol: http, codec: hevc. Reason: Video stream exceeded maximum frame rate of 60
May 31, 2021 12:15:45.578 [0552] INFO - [Plex for Samsung]
Cannot direct stream with protocol: dash, codec: hevc. Reason: Video stream exceeded maximum frame rate of 60
May 31, 2021 12:15:45.579 [0552] INFO - [Plex for Samsung]
videoStream: {
“id”: 9465,
“streamType”: 1,
“default”: true,
“codec”: “hevc”,
“index”: 0,
“bitrate”: 15394,
“language”: “English”,
“languageCode”: “eng”,
“bitDepth”: 8,
“chromaSubsampling”: “4:2:0”,
“codecID”: “hvc1”,
“codedHeight”: 1088,
“codedWidth”: 1920,
“colorPrimaries”: “bt470bg”,
“colorRange”: “pc”,
“colorSpace”: “bt470bg”,
“colorTrc”: “smpte170m”,
“frameRate”: 60.008,
“height”: 1080,
“level”: 150,
“profile”: “main”,
“refFrames”: 1,
“streamIdentifier”: “1”,
“width”: 1920,
“displayTitle”: “1080p (HEVC Main)”,
“extendedDisplayTitle”: “1080p (HEVC Main)”
}

Thanks.

Say your message from the other thread. Is this a FHD TV (i.e. 1080p, not 4K)? Samsung has set a limit of 60 fps. If your file shows 60.008, that is a bug with your encoding software. Unless that file is using VBR, in which case, the frame rates could exceed 60fps and would be a problem.

My TV is a Samsung TV 4k 2016 (UE43KU6000K), this video is played correctly by DLNA, so I thought it could be a bug in plex.

Thanks.

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