Plex Account change

General Discussions
1

Hi all.

I currently have two plex accounts - lets call it old@gmail.com (legacy lifetime subscription) and new@domain.

Server A is registered to new@domain and Server B is registered to old@domain

It’s time for a cleanup and I want to shut down Server B and keep only Server A.

So I wonder if the following would be doable:

Logout new@domain from Server B
Login on Server B with old@domain
Delete new@domain Plex account
(wait 30 days)
Change old@domain email address to new@domain

Would this work?
Any better way of doing it?
What would be the possible problems I can find if I do this?

Thanks!

2

That’s totally viable.

3

thanks @OttoKerner

So, no problems you can foreseen?
I believe all the watch history etc is stored locally so I couldn’t foresee any issue but though I should ask

4

No major issues at least.
There might be some discrepancy with the local “watched” status versus the one in your plex.tv account. (if you have the synchronization activated)

But if you do it exactly like you described above (and in the same order), then you should be good.

5

Brilliant, thank you @OttoKerner !

6

@OttoKerner quick one, I had one Managed Account (my kid) and foolished thought that was “local” but apparently that’s tied with the plex account, not the server itself.

Anyway I can migrate the data to the new plex account so she doesn’t loose all her watch list and such?

Thanks

EDIT: now fixed with some SQL

UPDATE media_part_settings SET account_id = <new_id> WHERE account_id = <old_id>;
UPDATE metadata_item_settings SET account_id = <new_id> WHERE account_id = <old_id>;
UPDATE metadata_item_views SET account_id = <new_id> WHERE account_id = <old_id>;
UPDATE metadata_item_accounts SET account_id = <new_id> WHERE account_id = <old_id>;
UPDATE statistics_bandwidth SET account_id = <new_id> WHERE account_id = <old_id>;
UPDATE statistics_media SET account_id = <new_id> WHERE account_id = <old_id>;
7

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