Plex Account Hijacked

Plex Media Server Desktops & Laptops
1

Server Version#: Version 1.18.6.2368
Player Version#: Android TV Latest (Not relevant)

My Plex account got hijacked this morning, luckily my internet was down this morning so my server couldn’t be access however he removed my 5 shared users that I had. Upon getting everything updated, (Changed email, password and reconnected my server) I can no longer add the shared users back. I keep getting the messaged, “Failed to send invite”. I can add a new user but not one of the users that I was already sharing with before the hacker took over the account. How can I get this resolved?

Select TV Shows no longer play on Roku
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Fixed it, I just removed the Plug-In folder and restarted the server and I was able to add the users again.

2 Likes
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Could you please write to security@plex.tv and give a detailed report about it?
This will help to protect from similar attacks.
Don’t forget to include a comprehensive list of 3rd-party scripts and apps which you may have connected to your Plex account.

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Sure thing, I just sent an email with this information. Thanks for the follow up.

1 Like
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