Plex Agent unable to match movie

Plex Media Server Metadata & Adding Files
1

I have the following movie on my PMS: OP Center (1995).

If I leave the agent set to Plex Movie, the agent can’t find it. If I change the agent to The Movie Database, it finds it without issue, but then I get the “Upgrade Library” message. Any help would be greatly appreciated.

I have tried the following naming schemes with the same results

/movies/OP_Center_1995_{tmdb-65398}/OP_Center_1995_{tmdb-65398}
/movies/OP Center (1995) {tmdb-65398}/OP Center 1995 {tmdb-65398}
/movies/OP Center (1995) {imdb-tt0114691}/OP Center 1995 {imdb-tt0114691}
/movies/OP_Center_1995_{imdb-tt0114691}/OP_Center_1995_{imdb-tt0114691}

Since it is a TV Movie, I also tried the following in my TV Library without luck

/tv/OP Center (1995) {tvdb-112131}/Season 01/S01E01.avi
/tv/OP_Center_1995_{tvdb-112131}/Season_01/S01E01.avi

2

I tried
OP Center (1995)
OP Center (1995) {tmdb- 65398}

Usually if TMDB and TVDB have something listed as a movie but IMDB has it listed as a series you have to use the TMDB id in the file name and add it to a movie library

That’s not working here. The odd thing is that inputting the TMDB id directly into the “match” field shows the movie

3

Movie library with Plex Movie agent/scanner worked on my server. Plex recognized it right away.
/movies/OP Center (1995)/OP Center (1995).mkv

Might try the Plex Dance after any renaming. That will clear out any bad matching info from the Plex database.

4

Also, I looked up Harry Hamlin’s filmography from another movie, and OP Center isn’t listed.

This might be one of those movies that “slips through the cracks” given how it is listed at IMDB/TMDB/TVDB.

But good to know Fix Match will work if needed.

5

Well you can’t actually fix match it because it doesn’t scan into the library at all.

You want to hear something really weird though.

It doesn’t work on my Asustor NAS server but it shows up fine looking at the same library using my Windows server

:crazy_face:

6

Weirdly enough, I don’t even get the ability to manually match as PMS doesn’t see the file unless I change the Agent

7

Yeah, it doesn’t scan into the library at all. I just picked another random movie in my library and used the “fix match” option to search for the tmdb number and it appears ok

8

This is getting strange…

PMS 1.29.2.6364 / Ubuntu: Plex recognizes it immediately.

PMS 1.32.5.7210 / Windows 10: Plex does not recognize the movie.

9

LOL, Yeah I’d say “strange” is accurate

My Asustor sever is on 1.32.0.6973

Windows is on 1.30.0.6486

Looks like the platform may not matter but the server version. Older is matching, newer isn’t

1 Like
10

Workaround: Use /movies/OP Center (1995)/{tmdb-65398}.mkv. That gave me an immediate match using PMS 1.32.5. You could also give the file a bogus name such as abcdefg.mkv. It will be unmatched or incorrectly matched. The use Fix Match and search with title = tmdb-65398.

Plex has OP Center as a movie, not a TV show. Still not sure why it does not appear when using correct name, but you can use the workaround for now.

1 Like
11

Try Tom Clancy's OP Center instead.
The OP at the beginning might collide with an undocumented “extras” naming variation.

1 Like
12

That did not work, with or without {tmdb-65398}.

However, you might be on to something about the naming conflict.

Removing “OP” from the file name works. Plex immediately recognizes the movie.
/movies/Tom Clancy's OP Center (1995)/Tom Clancy's Center (1995).mkv

1 Like
15

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