Plex Android TV Crashes when skipping back/forward

Plex Players Streaming Devices
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Server Version#: Version 4.84.1 or About screen: 1.28.1.6104-788f82488
Player Version#: Android TV 9.6.3.34515(1b12302f)

Skipping(Forward/Rewind) videos with 5.1 audio causes Plex to crash and restart itself. Does not happen every skip but most of them on some files(every 1st or 2nd skip) and a little less frequent on others(once a minute if skipping continuously).

Does not happen on stereo files. Used to work fine about 3 months ago before an update broke it. Been using plex for over a year on Android TV with no issues before.

I use a receiver that plays 5.1 audio and always have been.

Note Android does not crash or restart it’s just Plex that restarts itself. My Android version has not changed in maybe a year so I know it used to work on my current Android version.

1 Like
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Collect logs from your Android device next time it happens and post them:

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plex android tv logging.zip (24.7 KB)

You can see it restart around: 08-21 15:18:52.790

1 Like
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I’m having this same issue consistently. I’ll post logs as well next time it happens.

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Yes, for me it’s extremely easy to replicate, I can replicate it in like 2 minutes max with any 5.1 audio file.

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logging.txt (4.0 MB)

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Yep! Very easy to reproduce & very annoying unfortunately.

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