Plex app cannot find the media server on the local network

Plex Players Smart TVs
1

Server Version#:Lasted
Player Version#:Lastesd
Here’s the translation:

Both of my LG TVs at home are running webOS 5.0. Recently, I’ve been experiencing an issue where the Plex app cannot find the media server on the local network after opening it on the TV, although the Plex account can log in normally. I can only resolve the issue by following these steps:

  1. Exit the app and reopen it.
  2. Turn off the TV and turn it back on.
  3. Go to the manual server address settings (the local IP address is already set), make no changes, and click save to return to the home screen.
  4. Log out of the account and log back in.
  5. Uninstall the app and reinstall it.

I hope the team can find the root cause of the problem. Thank you.

1 Like
2

Hello,
I have the same problem using my Smart TV (SONY Bravia) . App can not find my media server anymore even though it’s visible on my desktop computer via the web.

1 Like
3

@BigWheel Need Help (●’◡’●)

4

Do you use any VPN TOOL in Router? I just add the plex into direct list, it works fine.

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.