Okay I know there are loads of stuff about the app already. I did not like the changes and I was like okay fine it will just do. However it has got more and more annoying every day! I use a chromsecast for my tv, then use my iPhone to cast etc. it was all hunky dory! Until the update.
It only gives me the option to go forward 30 seconds or back 30 seconds. Can’t go to the next ep from that screen
Just wait until you try to change the quality/codec. You’re in for a treat then buddy! This is a masterclass of brilliant app design.
Not. This is a miserable update, don’t let the others gaslight you into thinking that you have the problem. This is not our fault that the app is no longer delightful.
Thank you for your reply and I know many others must be having the same issue. I don’t see how any of the stuff I have listed could be a good thing!
I am literally watching a tv show and having to watch the credits because it won’t let me even forward the 30 seconds anymore or slide the timer along. Just why would they take a basic thing away like go to next episode! I don’t get it !
You’re welcomed. We have to support each other through this chaotic mess because nobody else is going to come and save us. We’re going to have to figure out our own solutions from here on out, it looks like. The official response has been “everything is working as intended and this is how we want it to be; we are right and the users are wrong”.
Will let you know if I find a workaround fix for this.
Oh and can’t pause or do anything. My phone is my remote for the Plex app but nope just doesn’t want to do the basic things!! Honestly I loved Plex it was amazing but I can’t even do basic things anymore
You cant get subtitles or change the subtitle source from that screen anymore. And from the server when you tell the client to stop watching, it starts playing the next episode for TV series.
I am not even asking for something fancy! I just want to be able to go to the next ep from the app on my iPhone when casting to my chromecast and forward 30 seconds ahead!!
You’d be better served by posting a bug report with all the relevant details, as opposed to something that could be dismissed as ‘just another complaint.’ I’m not saying you did, only that you’re more likely to get the attention of support using the other approach.
fair point^ not that I think it will make a differnece but I am willing to try. So how do I go about sending a big report and what details do I need to send?
Nothing magic. Just make sure you create your own forum post, rather than something that easily gets lost in a thread of hundreds of non-specific complaints.
Choose the best tags for the post to help identify the platform and the product. Some people prefix their subject with [BUG] to maybe help get attention. Stick to the facts about what isn’t working, and describe the situation as completely and objectively as possible, with steps to reproduce, etc.
I know you and many others are frustrated right now, for good reason. But it’s got to be hard for the support folks to comb through these kinds of threads to pick out specific things to work on. I’ve personally had much better luck by helping them help me.
