Server Version#: 1.32.1.6983
Player Version#: 8.19 (5844)
When I’m playing 4K HDR media on my Apple TV with the official app, the video basically plays like a slideshow and is unwatchable. On the same Apple TV, if I switch to the Infuse app then the same media plays perfectly fine. Both Apps are attempting to Direct Play, with only the Infuse app doing it properly.
The video specs of a couple of different files that cause the issue are:
Video 1:
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@Main
HDR format : Dolby Vision, Version 1.0, dvhe.08.06, BL+RPU, HDR10 compatible / SMPTE ST 2094 App 4, Version 1, HDR10+ Profile B compatible
Codec ID : V_MPEGH/ISO/HEVC
Duration : 52 min 8 s
Bit rate : 14.6 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.073
Stream size : 5.31 GiB (96%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 659 cd/m2
Maximum Frame-Average Light Level : 87 cd/m2
Video 2:
Video #2
ID : 2
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@High
HDR format : Dolby Vision, Version 1.0, dvhe.07.06, EL+RPU / SMPTE ST 2086, HDR10 compatible
Codec ID : dvhe
Codec ID/Info : High Efficiency Video Coding with Dolby Vision
Duration : 2 h 8 min
Bit rate : 5 163 kb/s
Maximum bit rate : 11.7 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.104
Stream size : 4.63 GiB (10%)
Language : English
Default : No
Encoded date : 2019-11-11 11:32:52 UTC
Tagged date : 2019-11-11 12:52:51 UTC
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0001 cd/m2, max: 1000 cd/m2
Codec configuration box : hvcC+dvcC
