Plex App on Synology DS918+ shows no info in Package Center

Server Version#: 1.41.3.9292
Synology Version: DSM 7.1.1-42962 on a DS918+

Any other DS918+ owners experiencing an issue with Plex app not showing any information in the Package Center and unable to start/stop?

I’m still able to do manual updates of PMS, and Plex runs fine in my home.

1 Like

I understood those issues were introduced by DSM 7.1.1 update 7 and should be addressed in DSM 7.1.1 update 8

3 Likes

You can stop Plex Media Server via the command line.

SSH into the NAS and use the synopkg command.

$ synopkg <-- displays all options

$ sudo synopkg stop PlexMediaServer

$ sudo synopkg start PlexMediaServer

Hopefully Synology releases Update 8 in short order.

1 Like

Thanks very much for this! The fact this is an issue and that a re-install won’t help, and you can’t just manually re-install the package center or Syno apps is just mind bogglingly stoopid.

Update 7 broke non-Synology apps. Jellyfin, Emby, etc. are also affected. Update 8, whenever it arrives, is supposed to fix things.

You can still use Package Center to install and run Plex Media Server.

In addition to start & stop, you can use synopkg to uninstall/install. Issue the command with no arguments to see all the options.

Indeed, I understand. Stop and Start in the package center GUI do not work - at least in my install they don’t. ssh and synopkg start / stop is_onoff all work fine, but an annoying hassle. I know this isn’t something you have any influence on, I appreciate the help. Just venting.

@Xferman

You can mitigate using SSH if you create two scheduled tasks.

  1. Scheduled Task - User Script
  2. Runs as ‘root’
  3. Executes the appropriate `synopkg stop PlexMediaServer’ (or start)

Synology admitted to the mistake on their part very quickly when evidence was presented.

Don’t know when update 8 will be released but we want it NOW :sunglasses:
lol

You can upgrade to DSM 7.2.2 if you’re really frustrated and your machine is upgradable

Same problem here.
I read the update will be launched end of February.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.