Has anyone noticed problems using the PLEX app on a TiVo unit? It had been working fine but in recent weeks it will load and disable media but not run videos or music it just display the media image?

[image] Important information about Plex for smart TVs after September 30, 2021 Announcements UPDATE: It appears that all Tizen-based Samsung sets are likely affected by the cert change and will thus need the app and server configured to allow insecure connections. On Sep…

So are you saying PLEX is no longer supporting TIVO, even on their newest TIVo models? If the model hasn’t changed or is outdated, why would you drop capability?

@dongreen We did not expressly drop compatibility for the listed models. The certificate expiration invalidated communicating with a lot of devices. We are reporting that the certificate expiration of Sept 30, 2021 impacted a lot of devices - many of which will no longer work with SSL (Secure Co…

Is this a technology issue or a cost saving issue? Since my QNAP server is the PLEX source and is being streamed to PLEX app on TiVo edge DVR I am not sure how or where to find PMS logs. What I don’t understand is I can see the media content and select it but it just doesn’t run? Thanks for your …

Another odd thing is PLEX app works fine on my 12 year old Sony PS3 but not on my 1 year old TIVo? Old technology no problem new technology problems?

@dongreen The manufacturers listed in our announcement have stopped supporting those models. The direct result of that is - Those units will not be receiving the necessary certificate update to allow it to work with SSL / HTTPS. If there was any cost-saving, it is from the maker’s side. Befor…

ok found the longs how do I send them to you

@dongreen Check your PM please. Message has been sent.

As always sorry for stupid questions but is each device software app considered a different server? I send you the logs from the Windows desktop app vs the Tivo version, with the assumption the files are all the same? Or are all the files the same based on my users account?

Each player is separate. Each player has its own capabilities. PMS adjusts playback parameters to match the source video to what the Player can handle. Your server is on your QNAP (for which I have the logs and have reviewed) I am seeing: PMS is not liking the AVI container and attempting trans…

PLEX app on TiVo Edge

Plex Media Server

ChuckPa October 24, 2021, 6:19pm 2

All Tivo platforms impacted.

Topic		Replies	Views
Tivo Roamio broken yet Mini works on LAN Plex Players tivo	25	612	August 30, 2022
Tivo Plex App Plex Players tivo	2	243	February 18, 2022
Samsung TV Connection Problem Plex Players samsung-tizen	52	2952	January 23, 2022
About to Give Up on Plex Plex Media Server server-linux	41	1136	January 30, 2022
Plex no longer works with Samsung TV Plex Players samsung-tizen	41	4698	May 31, 2022

PLEX app on TiVo Edge

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