Plex App on Windows 10 - Keyboard Media Keys not working

Server Version#: 1.23.1.4571
Player Version#: 1.31.1.2262-74fdc6b7

I’m on Windows 10 20H2. The Plex Windows App doesn’t recognize any of the media keys (Play-Pause, Forward, Previus, etc) of my keyboard, I have a Logitech MX Keys.

Is it possible to do something to make the media keys work? With all other media apps (iTunes, VLC, Windows Media Player) it works.

Let me know if I’m missing something.

You are talking about Plex for Windows from our downloads page, right? You tagged this “Windows-store-app”, which is a different no-longer supported app.

I’m able to use my media keys with Plex for Windows. Do you have another keyboard you can test with?

Do you have any other programs running that maybe stole control of the media keys?

The answer is to use Plex for Windows rather than the Plex Media Player app.

Plex for Windows is the answer..

Installed and my media controls on my keyboard work now.

I have the latest Plex for Windows installed, but my media controls on my keyboard don’t work. Surprisingly, they do work for all other media related apps and programs.

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