Plex Arcade Error -15000 (Unknown)

Server Version#: 1.21.2.3943
Player Version#: Chrome Version 88.0.4324.96

Didn’t realize this was going to be such a chore to get going.

Parsec - Third Party account needed and linked
Playback - Must use Chrome

Certainly not as glamorous as spelled out in the press release. Anyway, I am trying to start an Atari game and it pauses for a few moments and generates and -15000 (unknown) error code. I am trying to start the game on MacOS 10.13.6 through Google Chrome. The server is NOT on the same network. Is there an undocumented blocked port that needs opening at either end to make this run successfully?

How does one cancel Plex Arcade before the trial expires?

Screen Shot 2021-01-27 at 7.31.23 PM

3 Likes

I’m having the same issue. Anyone have a fix yet?

I am seeing the same issue here, when tried on iOS client I see more detailed error which says "Parsec client error (-15000): Error with Parsec client: ParsecStatus(rawValue: -15000)

Running plex server on MacOS with M1

Yeah exactly the same here. Added a new core and referenced the xml as per their guide but still -15000 error on iOS. - Im trying to load in Snes9x just fyi!

Mac - Intel - OSX Catalina

-15000 on a Mac server probably indicates you don’t have a supported video card. working with a few people to confirm if s/w encoding works.

Plex Server config.

Screen Shot 2021-01-30 at 9.55.53 AM

Dont think many of the GT cards are compatible with Parsec. Need a GTX card from the looks of things. Not sure if the install version makes a difference either. Nvidia allows you to install either gaming or video configuration during driver install

I received this error when trying to play two different games on two different user accounts that were both subscribed to Plex arcade. Same server but two different accounts. Both have a Parsec account as well.

Error 15000 is due to video card ~ Error Codes - 22006 and 15000 (Unable To Initialize Encoder On Your Server) – Parsec

Hi. Doesn’t anyone have an update yet? I’m experiencing the same… -15000 using M1 MacBook Air Server. I’ve tried through the Plex iOS App and MS Edge Chrome Clients.

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