Plex Arcade Error 15000 with Apparently Supported Video / GPU

Plex Media Server Desktops & Laptops
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Server Version#: 1.38.0.2734-ec4489fe

I have a new Game library with Parsec enabled and the default games installed. Everything at the account level seems to be in order.

When I go to play a game, I only receive the dreaded 15000 error code.

According to the Parsec web site, using an AMD card requires

  1. Video Coding Engine (VCE)
  2. DirectX 11_1.

( from https://support.parsec.app/hc/en-us/articles/360001106411 )

My video card is the AMD FirePro D700 6 GB

According to this site ( AMD FirePro D700 Specs | TechPowerUp GPU Database ) I believe I have both requirements met:

DirectX 12 (11_1)
OpenGL 4.6
OpenCL 1.2
Vulkan 1.2
Shader Model 5.1
Architecture Codename: Southern Islands
CLRX Version: GCN 1.0
Graphics/Compute: GFX6 (gfx600)
Display Core Engine: 6.0
Unified Video Decoder: 3.2
Video Compression Engine: 1.0
Exact Transistor Count: 4,312,711,873

Are there more troubleshooting steps?

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If it helps, this is a Mac Pro, with 24 CPU cores and two GPU cards. I run Big Sur and the machine seems very capable of supporting large Plex workloads. My large music library ran through the Plex Sonic Analysis in two to three days for about 60K songs.

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