Plex Bandwith capped at 3mb/s?

Plex Players Desktop Players
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Server Version#: Version 1.18.4.2171
Player Version#: Version 4.12.3

Back in early December I was streaming locally 4k video to my Iphone XS Max and Desktop Computer without any issues. Was pulling 30mb/s + bandwidth constantly without any issues. Now when trying to watch a 1080p or even 4k movie I rarely get past 3mb/s bandwidth causing stutters etc .

Note:
I made sure both audio and file formats are support of both devices
I used both Live and Beta builds of the software
I also turned down streaming quality and turned on Auto adjust, changed trans coding to a faster preset etc
Router settings have not been changed at the time when it was working and not. Also I tested with another router and no difference.

Note 2:

Is there a way to load the whole movie while streaming (Like the old youtube days where you can let the whole video load instead of now where its only a cunk of the next few min) without actually transferring the movie to the device

2

Are you using a VPN? You might be using an indirect connection.

3

Hi Egleu!

I am not using a VPN. I am connected locally as in directly connecting to the router from the same home network.

4

Please check Now Playing on the Dashboard in Plex Web while playing your video.
This will show information on how the video is being played w/ regards to your network

There could be e.g. some collisions due to your settings in Settings > Server > Network that can cause the PMS to consider your client to use a remote connection.

If there’s a remote connection and your remote access depends on a Plex Relay, your playback bandwidth is indeed capped at 2 Mbit/s (1 Mbit/s for non Plex Pass users). That’s why Egleu has been asking if your server/client use an indirect connection.

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