So to be clear I think my PMS is not allowing enough bandwidth so to say it will allow a max of 8mbps and my connection have 40mbps on speedtest so even with my movies that have the biggest required bandwidth (15mbps) everything tested on direct play my client bandwidth in download is 80mbps my question what could it possibly be ?! i’m confused.
thanks already for your time and hopping to see
ps : i’m running through a vps from ovh bandwidth tested with “speedtest.cli” is 100mbps up and down
if you need any other information i’m going to give some below :
What exactly is your issue? Buffering? That could be CPU of the server (VPS share host, and sometimes, are oversold)
Your tests indicate server can upload at 100mbps?
What/where are you watching ‘From’?
What client device and app?
Is it WiFi?
Is your client quality setting set higher than 8? (Most default to 8)
the issue is simply before i could watch this now no more and i see see that my server “max” allocated bandwidth is around 10mbps when i can deliver 40mbps
i do my test at home so my server is connected to my router with a wire and my two testing device are my phone running android 8.1 with plex unlocked from the the one time purchased i don’t have plex pass by the way the second device is a macbook air running the app from plex
my test look like that i turn on the hotspot on my phone so that my phone and mac can be outside of my local network and i play the episode i shared the XML with you earlier what happen is the required bandwidth for a direct play is 11mbps which my connection can deliver and actually did deliver in the past. but no it would be stuck with pick at 10mbps and averagely under that pick then iplay the same file with the mac and magic it double this rate so 16mbps averagely so yeah !
This really looks like a Wifi and or Cellular issue.
If server can feed fast, local can test fast, but problems when you test external over Wifi to hotspot to cellular to server… the instability affects streaming. the 9.5mbps “average” stream listed in XML means just that… average.
It may need up to 20 or 25, down to 5mbps.
If your connection is unstable, Plex adjusts.
You can try ensuring your quality setting on whatever you are playing on is set high, but that doesn’t guarantee direct play.
EDIT - also, the server setting screenshots you show me show a “RED” icon next to remote access.
You could be playing indirect, limited to 1mbps for non-plex pass users (2mbps for plex pass)
You likely have remote access issues.
@JamminR said:
This really looks like a Wifi and or Cellular issue.
If server can feed fast, local can test fast, but problems when you test external over Wifi to hotspot to cellular to server… the instability affects streaming. the 9.5mbps “average” stream listed in XML means just that… average.
It may need up to 20 or 25, down to 5mbps.
If your connection is unstable, Plex adjusts.
You can try ensuring your quality setting on whatever you are playing on is set high, but that doesn’t guarantee direct play.
EDIT - also, the server setting screenshots you show me show a “RED” icon next to remote access.
You could be playing indirect, limited to 1mbps for non-plex pass users (2mbps for plex pass)
You likely have remote access issues.
so yes i’ve always had this my point on that is that i’m running behind a VPS from OVH and that the server does not show as accessible through that IP and port but in did is or not ?!
When at https://plex.tv/web, does the server name at upper left have ‘indirect’ under it?
From VPS, canyouseeme.org - external IP - port - check.
Both help tell you the answer.
as you can see it doesn’t have that it says nearby for this picture it come from my computer which i also the where the server is so in my next post you can see an example with my phone on cellular.
