Plex Can't find folders

Which brings you back to FordGuy61’s first answer.
Plex will not work with your file names and folders mixed up like this.

This is now a bit of a guessing game the way you cut those screenshots – let me try to sort this for you :wink:
If Dark Skies is a show in the Synology Share OLDER TV SERIES-DVDRip, this is how your file/folder structure should look like:

OLDER TV SERIES-DVDRip   <- Your Plex TV Show Library links THAT folder
  Dark Skies
    Season 01
      Dark Skies - s01e01-e02 The Awakening.mkv
      Dark Skies - s01e03 - Moving Targets.mkv
      Dark Skies - s01e04.mkv
      ...
      Dark Skies - s01e20 - Bloodlines.mkv

The files might work as you have named them – make sure you organize your folders properly, e.g. stick with the Show Name in the show folder – don’t go for mixed up stuff like Amnesia.2004.DVDRip.x264-CASSiDY or Angel S01-05 NTSC DVDRip

Considering Plex has your show already processed (and memorized to its cache) you’ll need to perform a “Plex Dance” when you got this fixed:

  1. move the show folder (or individual files) outside the folder linked to Plex
  2. Scan Library Files (library context menu: ... > Scan Library Files )
  3. Empty Trash (library context menu: ... > Manage Library > Empty Trash )
  4. Clean Bundles (Plex Settings: Settings > [Server Name] > Manage > Troubleshooting > Clean Bundles )
  5. verify the files are properly named, matching Plex’ naming schema and return them in place
  6. Scan Library Files (see #2)

Also… no need to have dozens of “TV Shows” libraries – you can have multiple top-level folders linked to a single library (however make sure that’s a top-level LIBRARY folder, not that of individual tv shows!) :wink:

1 Like