Plex can't get the episodes names of one particular show

Plex Media Server Metadata & Adding Files
1

Everything has been working really well so far with the TheTVDB integration, however it seems Plex can’t get the episodes names of this show.

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I’ve tried both english and french but it keeps naming the episodes like this :frowning:

2

mp4 files, right?

Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie
  • Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards, Refresh Metadata of the whole show.

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