Server Version#: 1.32.4.7195
Player Version#:5.68.2
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
so im gonna start this off with saying i know i have verbose logging on but i promise ill keep it as clean as possible with that being said.
Recently i really wanted to watch some movies which is kinda weird for me cause im normally just a anime guy, but i got a hankering to watch [Edge of Tomorrow] and after a few seconds of it playing it jumped to the ending menu to replay the movie as if i had already watched the whole thing. Thinking i might have hit a button or something i tried again and it happened again at the exact same spot. So naturally i switch to Xbox series X to try the same movie and exact same thing in the exact same spot, so as curious as i was i decided to watch it on my desktop and it works flawlessly so then i try every single device in my house and none work with that movie and a bunch of other movies. so below im gonna attach the logs showing the session terminates.
Sep 14, 2023 07:08:08.421 [140121401838392] Debug — [Req#4b08570] [Now] User is soultare (ID: 1)
Sep 14, 2023 07:08:08.421 [140121401838392] Debug — [Req#4b08570] [Now] Device is Vizio SmartCast (Living Room TV).
Sep 14, 2023 07:08:08.422 [140121401838392] Error — [Req#4b08570] Unable to find client profile for device; platform=Vizio SmartCast, platformVersion=3.0.0-2317.0004, device=Vizio SmartCast 3.0.0-2317.0004, model=V655-J04
Sep 14, 2023 07:08:08.422 [140121401838392] Debug — [Req#4b08570] [Now] Updated play state for /library/metadata/720.
Sep 14, 2023 07:08:08.423 [140121401838392] Debug — [Req#4b08570] Statistics: (071ad6b0-f0ac-46bc-b8ce-3b9b8fd8a623) Reporting active playback in state 3 of type 1 (scrobble: 1) for account 1
Sep 14, 2023 07:08:08.426 [140121401838392] Debug — [Req#4b08570] Streaming Resource: Terminated session 0x7f7091094b28:071ad6b0-f0ac-46bc-b8ce-3b9b8fd8a623 with reason Client stopped playback.
Sep 14, 2023 07:08:08.426 [140121401838392] Debug — [Req#4b08570] Streaming Resource: Removing session 0x7f7091094b28:071ad6b0-f0ac-46bc-b8ce-3b9b8fd8a623
Sep 14, 2023 07:08:08.429 [140121867000632] Debug — Completed: [192.168.1.52:57972] 200 GET /:/timeline?key=%2Flibrary%2Fmetadata%2F720&ratingKey=720&state=paused&time=6807808&duration=6807808&playbackTime=36869&playQueueItemID=4682&context=home%3Ahub.continueWatching&row=0&col=0 (8 live) #4b08570 GZIP 160ms 621 bytes (pipelined: 1)
Sep 14, 2023 07:08:08.445 [140121864891192] Debug — Failed to stream media, client probably disconnected after 243743288 bytes: 104 - Connection reset by peer
Sep 14, 2023 07:08:08.445 [140121864891192] Debug — Completed after connection close: [192.168.1.52:57762] 206 GET /library/parts/1932/1664585313/file.mkv?Accept=application%2Fjson&Accept-Language=en (8 live) #4b084d5 36697ms 243743288 bytes (pipelined: 2) (range: bytes=5308416-)
Sep 14, 2023 07:08:08.566 [140121408211768] Debug — [Req#4b08589] We’re going to try to auto-select a subtitle.
Sep 14, 2023 07:08:08.567 [140121408211768] Debug — [Req#4b08589] Audio Stream: 4792, Subtitle Stream: -1
Sep 14, 2023 07:08:08.598 [140121408211768] Debug — [Req#4b08589] [Now] User is soultare (ID: 1)
Sep 14, 2023 07:08:08.598 [140121408211768] Debug — [Req#4b08589] [Now] Device is Vizio SmartCast (Living Room TV).
Sep 14, 2023 07:08:08.598 [140121408211768] Error — [Req#4b08589] Unable to find client profile for device; platform=Vizio SmartCast, platformVersion=3.0.0-2317.0004, device=Vizio
SmartCast 3.0.0-2317.0004, model=V655-J04
Sep 14, 2023 07:08:08.599 [140121408211768] Debug — [Req#4b08589] [Now] Updated play state for /library/metadata/720.
and i get very similar responses when i use my xbox series x as well.
so any kind of info as to whats actually going on here would be great.
