Plex client crashing a few times per day

Plex Media Server Desktops & Laptops
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Server Version#: 1.40.0.7775 (64-bit)
Player Version#: Not really applicable here

Hi everyone, I’m going crazy with Plex. I’ve been running Plex for years, and within the last couple of months, Plex crashes a few times per day. I haven’t made any hardware changes, and I can’t figure out what might be causing it. I’ve looked at logs, but I’ve realized I don’t have a good idea of what I’m looking for.

Plex is on Windows 10, with a dual Xeon CPU, plenty of RAM, an Nvidia Quadro P2000 card. Nothing is stressed when the shutdown occurs. CPU and RAM are barely breaking a sweat, everything is normal. I normally have 4-8 users on the system remotely, and myself locally. I have gigabit symmetrical, so I’m not hitting any bandwidth limits either.

I am on the Plex beta channel and currently running version 1.40.0.7775, with the 64-bit build.

My latest log files are here, a few minutes after the last crash. I see a lot of “slow queries” and something about a webos client, but I can’t figure out what’s going on to solve it. I turned debug on, and also did the regedit for memory logging just in case. Plex Media Server Logs_2024-01-29_19-39-28.zip - Google Drive

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I have the same issue with my server running on a NAS Synology. Those issues started around last December. Before that, I never had this problem in the last year.

This thread is about the same issue Plex Server keeps crashing - #47 by glassbase

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This is still occurring daily. It’s super frustrating.

I"m seeing some entries like this around the time it happens, too.

2024-03-23 22:25:32,789 (423c) :  CRITICAL (core:574) - Failed to fetch data from http://127.0.0.1:32400/channels/all (most recent call last):
  File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-c0dd5a73e\System.bundle\Contents\Code\peerservice.py", line 62, in update_dict
    Log.Debug("Updating an existing record with key %s", key)
  File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-c0dd5a73e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\parsekit.py", line 344, in ElementFromURL
    method=method,
  File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-c0dd5a73e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\networkkit.py", line 67, in _http_request
    req = self._core.networking.http_request(url, *args, **kwargs)
  File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-c0dd5a73e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 352, in http_request
    return HTTPRequest(self._core, url, data, h, url_cache, encoding, errors, timeout, immediate, sleep, opener, follow_redirects, method)
  File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-c0dd5a73e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 119, in __init__
    self.load()
  File "C:\Program Files\Plex\Plex Media Server\Resources\Plug-ins-c0dd5a73e\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\networking.py", line 159, in load
    f = self._opener.open(req, timeout=self._timeout)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\urllib2.py", line 429, in open
    response = self._open(req, data)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\urllib2.py", line 447, in _open
    '_open', req)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\urllib2.py", line 1228, in http_open
    return self.do_open(httplib.HTTPConnection, req)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\urllib2.py", line 1201, in do_open
    r = h.getresponse(buffering=True)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\httplib.py", line 1148, in getresponse
    response.begin()
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\httplib.py", line 448, in begin
    version, status, reason = self._read_status()
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\httplib.py", line 404, in _read_status
    line = self.fp.readline(_MAXLINE + 1)
  File "C:\Program Files\Plex\Plex Media Server\python27.zip\socket.py", line 480, in readline
    data = self._sock.recv(self._rbufsize)
timeout: timed out
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