Plex companion app constantly losing connection

Plex Media Server
,
1

Server Version#: 1.32.7.7571 (docker, OS Linux Debian Bookworm)
Player Version#: Plex HTPC for windows 1.48.1.3982-eacf6f65
Companion App Version#: Plex Android 10.0.0.4149 (c2617d8)

Error Message:
[CompanionPlayer] There is no response for the given command ID 20

Started happening today, though I’ve had similar issues for months but it seems like today the issue is worse and I’m getting an error in the console.

I work from home and have plex running on another monitor. I use my phone to change what’s playing, that way I don’t have to keep switching back to my personal PC.

I can connect to Plex HTPC on my PC from my phone, and I can select items to playback, but when I go to skip to the next item Plex HTPC doesn’t respond. On the companion app it shows the next item that’s going to play for a second, and switches back to the current playing item.

After about 1 minute, Plex HTPC will switch to the next item, but the companion app will throw an error with the message

“An error occurred while attempting to play this video. Please check your connection and try again.”

If I press okay on that prompt, the companion app returns to the home screen and playback stops on Plex HTPC.

If I don’t press okay Plex HTPC continues playing as normal, even goes to the next item on the list without issue. Problem is I can’t use the companion app anymore, whats even worse is the companion app continues to update the current playing item but I can’t interact with it because if I do then everything gets booted to the home screen.

I’ve been able to repeat this consistently multiple times

  1. Connect plex android companion to Plex HTPC
  2. Start playback of a playlist or item, which works fine
  3. Skip to the next item
  4. Plex HTPC doesn’t change what’s playing, Plex companion shows next item but returns to current item
  5. <1 minute of nothing happening
  6. Plex HTPC changes to the next item
  7. Plex companion has an error and returns to home screen
  8. Plex HTPC stops playback and returns to home screen

Network wise the android device isn’t losing connection to the WiFi, has a strong connection that can pull 200 - 300 Mbs which is the max I’ve been able to pull on my phone regardless of the AP.

I have family who works from home and always on zoom meetings and remote streams from my server work fine.

Here’s the log from the server around the time this happens.

Oct 02, 2023 16:16:36.455 [139806751619896] Warning — [Req#e75658/CompanionProxy] [CompanionPlayer] There is no response for the given command ID 20
Oct 02, 2023 16:16:37.642 [139808008227640] Info — [Req#e7568c] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackSessionController] playback state changed to: playing
Oct 02, 2023 16:16:37.642 [139808008227640] Info — [Req#e7568c] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Refreshing playqueue, current item: Horse Bits, Oat Cereal, Turquoise Jewellery, Electric Scooters
Oct 02, 2023 16:16:37.642 [139808008227640] Info — [Req#e7568c] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Refreshed/modified playqueue, current item: 1708692
Oct 02, 2023 16:16:37.642 [139808008227640] Warning — [Req#e7568c] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Could not open subtitle connection: no playable subtitles found!
Oct 02, 2023 16:16:37.642 [139808008227640] Info — [Req#e7568c] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [Server] Finished testing Hoth. Result: Completed. Status: ready
Oct 02, 2023 16:16:37.642 [139808008227640] Warning — [Req#e7568c] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Failed to send companion command response!
Oct 02, 2023 16:16:46.707 [139806795909944] Error — [Req#e75670] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:16:56.716 [139806795909944] Error — [Req#e75898] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:02.167 [139807820364600] Warning — [Req#e75d24/CompanionProxy] [CompanionPlayer] There is no response for the given command ID 20
Oct 02, 2023 16:17:02.179 [139806751619896] Error — [Req#e75b35] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:02.288 [139808008227640] Error — [Req#e75d6d/Transcode] Invalid value for mediaBufferSize property: 157286.4
Oct 02, 2023 16:17:02.327 [139806751619896] Error — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [28003] stop {
  "type": "[object Error]",
  "stack": "Error: Rejected after unmount\n    at file:///C:/Program%20Files/Plex/Plex%20HTPC/web-client/getAppConfig_ts-adapters_uiSound_sounds_back_wav-adapters_uiSound_sounds_click_wav-adapters_u-e01dc9.js:1:30819\n    at async file:///C:/Program%20Files/Plex/Plex%20HTPC/web-client/vendors-node_modules_pnpm_date-fns_2_24_0_node_modules_date-fns_esm_differenceInCalendarISOWe-4d70a4.js:1:8778",
  "name": "Error",
  "message": "Rejected after unmount"
}
Oct 02, 2023 16:17:02.327 [139806751619896] Warning — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [28003] _destroyPlayer rejected: Rejected after unmount
Oct 02, 2023 16:17:02.327 [139806751619896] Warning — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Failed to send companion command response!
Oct 02, 2023 16:17:02.327 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [MDE] Application decision, directPlay: true, directStreamVideo: true, directStreamAudio: true
Oct 02, 2023 16:17:02.327 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   videoStream: {
  "id": 1824598,
  "streamType": 1,
  "default": true,
  "codec": "hevc",
  "index": 0,
  "bitrate": 1002,
  "bitDepth": 10,
  "chromaLocation": "left",
  "chromaSubsampling": "4:2:0",
  "codedHeight": 576,
  "codedWidth": 768,
  "colorRange": "tv",
  "frameRate": 24.946,
  "height": 576,
  "level": 90,
  "profile": "main 10",
  "refFrames": 1,
  "width": 768,
  "displayTitle": "480p (HEVC Main 10)",
  "extendedDisplayTitle": "480p (HEVC Main 10)"
}
Oct 02, 2023 16:17:02.327 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   audioStream: {
  "id": 1824599,
  "streamType": 2,
  "selected": true,
  "default": true,
  "codec": "aac",
  "index": 1,
  "channels": 2,
  "language": "English",
  "languageTag": "en",
  "languageCode": "eng",
  "audioChannelLayout": "stereo",
  "profile": "lc",
  "samplingRate": 96000,
  "title": "\"2.0\"",
  "displayTitle": "English (AAC Stereo)",
  "extendedDisplayTitle": "\"2.0\" (English AAC Stereo)"
}
Oct 02, 2023 16:17:02.327 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   subtitleStream: none
Oct 02, 2023 16:17:02.327 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [MDE] Server decision, directPlay: true, directStreamVideo: true, directStreamAudio: true
Oct 02, 2023 16:17:02.327 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   reason: Direct play OK.
Oct 02, 2023 16:17:02.328 [139806751619896] Info — [Req#e75d69] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackSessionController] playback state changed to: buffering
Oct 02, 2023 16:17:02.340 [139807820364600] Error — [Req#e75d73] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:02.360 [139806810913592] Error — [Req#e75d77] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:05.107 [139806751619896] Error — [Req#e75def] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:07.324 [139806751619896] Info — [Req#e75ec2] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackSessionController] playback state changed to: playing
Oct 02, 2023 16:17:07.324 [139806751619896] Info — [Req#e75ec2] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Refreshing playqueue, current item: Beat the Radar Detector
Oct 02, 2023 16:17:07.324 [139806751619896] Info — [Req#e75ec2] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Refreshed/modified playqueue, current item: 1708693
Oct 02, 2023 16:17:07.324 [139806751619896] Warning — [Req#e75ec2] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Could not open subtitle connection: no playable subtitles found!
Oct 02, 2023 16:17:16.061 [139806795909944] Error — [Req#e75e5a] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:26.081 [139806751619896] Error — [Req#e760a5] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:37.071 [139808008227640] Error — [Req#e762bd] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:48.052 [139806751619896] Error — [Req#e7666c] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:17:58.080 [139807820364600] Error — [Req#e768ba] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:02.368 [139808008227640] Warning — [Req#e76bb3/CompanionProxy] [CompanionPlayer] There is no response for the given command ID 20
Oct 02, 2023 16:18:07.379 [139807820364600] Warning — [Req#e76cb1] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Failed to send companion command response!
Oct 02, 2023 16:18:09.075 [139807820364600] Error — [Req#e76a58] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:19.091 [139807820364600] Error — [Req#e76d38] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:30.075 [139806795909944] Error — [Req#e77097] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:35.581 [139806795909944] Warning — [Req#e77466/CompanionProxy] [CompanionPlayer] There is no response for the given command ID 20
Oct 02, 2023 16:18:35.591 [139808008227640] Error — [Req#e772d5] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:35.798 [139806751619896] Warning — [Req#e7748f] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Oct 02, 2023 16:18:35.834 [139806795909944] Warning — [Req#e77490] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Oct 02, 2023 16:18:40.598 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackSessionController] playback state changed to: stopped
Oct 02, 2023 16:18:40.598 [139807820364600] Error — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [28004] stop {
  "type": "[object Error]",
  "stack": "Error: Rejected after unmount\n    at file:///C:/Program%20Files/Plex/Plex%20HTPC/web-client/getAppConfig_ts-adapters_uiSound_sounds_back_wav-adapters_uiSound_sounds_click_wav-adapters_u-e01dc9.js:1:30819\n    at async file:///C:/Program%20Files/Plex/Plex%20HTPC/web-client/vendors-node_modules_pnpm_date-fns_2_24_0_node_modules_date-fns_esm_differenceInCalendarISOWe-4d70a4.js:1:8778",
  "name": "Error",
  "message": "Rejected after unmount"
}
Oct 02, 2023 16:18:40.598 [139807820364600] Warning — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Failed to send companion command response!
Oct 02, 2023 16:18:40.598 [139807820364600] Warning — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [28004] _destroyPlayer rejected: Rejected after unmount
Oct 02, 2023 16:18:40.598 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Navigation: Closing screen: VisualMediaPlaybackScreen
Oct 02, 2023 16:18:40.598 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] goBack on screen: VisualMediaPlaybackScreen
Oct 02, 2023 16:18:40.598 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackMetrics] Removing playback metrics from PlayerController
Oct 02, 2023 16:18:40.598 [139807820364600] Error — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [QWebChannel(player.teardown)] error: {
  "errorCode": 1009,
  "result": null
}
Oct 02, 2023 16:18:40.598 [139807820364600] Warning — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [Player] Unable to teardown 1009
Oct 02, 2023 16:18:40.598 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Navigating back to screen: HomeTabbedScreen
Oct 02, 2023 16:18:40.598 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [ServerConnectionTestManager] Started
Oct 02, 2023 16:18:40.599 [139807820364600] Info — [Req#e77501] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Navigated back to screen: HomeTabbedScreen
Oct 02, 2023 16:18:41.386 [139806751619896] Warning — [Req#e776f0/CompanionProxy] [CompanionPlayer] There is no response for the given command ID 20
Oct 02, 2023 16:18:41.651 [139806810913592] Error — [Req#e77703/Transcode] Invalid value for mediaBufferSize property: 157286.4
Oct 02, 2023 16:18:41.682 [139807820364600] Error — [Req#e77708] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:41.699 [139806810913592] Warning — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Failed to send companion command response!
Oct 02, 2023 16:18:41.699 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Navigating to screen: VisualMediaPlaybackScreen
Oct 02, 2023 16:18:41.699 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Navigated to screen: VisualMediaPlaybackScreen
Oct 02, 2023 16:18:41.699 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackMetrics] Attaching playback metrics to PlayerController
Oct 02, 2023 16:18:41.699 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [Server] Testing connections to Transient-Server-51716fd5cb7c1949fac81742347f5864e1192398
Oct 02, 2023 16:18:41.699 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [ServerConnectionTestManager] Stopped
Oct 02, 2023 16:18:41.700 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [MDE] Application decision, directPlay: true, directStreamVideo: true, directStreamAudio: true
Oct 02, 2023 16:18:41.700 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   videoStream: {
  "id": 1820585,
  "streamType": 1,
  "default": true,
  "codec": "hevc",
  "index": 0,
  "bitrate": 4200,
  "bitDepth": 10,
  "chromaLocation": "left",
  "chromaSubsampling": "4:2:0",
  "codedHeight": 1080,
  "codedWidth": 1920,
  "colorRange": "tv",
  "frameRate": 23.976,
  "height": 1080,
  "level": 120,
  "profile": "main 10",
  "refFrames": 1,
  "width": 1920,
  "displayTitle": "1080p (HEVC Main 10)",
  "extendedDisplayTitle": "1080p (HEVC Main 10)"
}
Oct 02, 2023 16:18:41.700 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   audioStream: {
  "id": 1820586,
  "streamType": 2,
  "selected": true,
  "default": true,
  "codec": "aac",
  "index": 1,
  "channels": 6,
  "bitrate": 366,
  "language": "English",
  "languageTag": "en",
  "languageCode": "eng",
  "audioChannelLayout": "5.1",
  "profile": "lc",
  "samplingRate": 48000,
  "displayTitle": "English (AAC 5.1)",
  "extendedDisplayTitle": "English (AAC 5.1)"
}
Oct 02, 2023 16:18:41.700 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   subtitleStream: none
Oct 02, 2023 16:18:41.700 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [MDE] Server decision, directPlay: true, directStreamVideo: true, directStreamAudio: true
Oct 02, 2023 16:18:41.700 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr]   reason: Direct play OK.
Oct 02, 2023 16:18:41.701 [139806810913592] Info — [Req#e77710] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackSessionController] playback state changed to: buffering
Oct 02, 2023 16:18:41.724 [139806751619896] Error — [Req#e7770c] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:43.004 [139806751619896] Error — [Req#e7776c] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:18:46.688 [139806751619896] Info — [Req#e7788e] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [PlaybackSessionController] playback state changed to: playing
Oct 02, 2023 16:18:46.688 [139806751619896] Info — [Req#e7788e] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Refreshing playqueue, current item: Trivia
Oct 02, 2023 16:18:46.688 [139806751619896] Info — [Req#e7788e] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Refreshed/modified playqueue, current item: 1708792
Oct 02, 2023 16:18:46.688 [139806751619896] Warning — [Req#e7788e] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] Could not open subtitle connection: no playable subtitles found!
Oct 02, 2023 16:18:46.688 [139806751619896] Info — [Req#e7788e] [Plex HTPC for Windows] [redacted:kc46uhzjr154tvr8gk7b3rzr] [Server] Finished testing Hoth. Result: Completed. Status: ready
Oct 02, 2023 16:18:53.971 [139808008227640] Error — [Req#e777cc] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:19:01.460 [139808008227640] Warning — [Req#e77bcf] QueryParser: Invalid field 'identifier' found, ignoring.
Oct 02, 2023 16:19:01.460 [139808008227640] Warning — [Req#e77bcf] QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
Oct 02, 2023 16:19:01.460 [139808008227640] Warning — [Req#e77bcf] QueryParser: Invalid field 'onlyTransient' found, ignoring.
Oct 02, 2023 16:19:01.464 [139808008227640] Warning — [Req#e77bcf] QueryParser: Invalid field 'identifier' found, ignoring.
Oct 02, 2023 16:19:01.464 [139808008227640] Warning — [Req#e77bcf] QueryParser: Invalid field 'libraryHubsOnly' found, ignoring.
Oct 02, 2023 16:19:01.464 [139808008227640] Warning — [Req#e77bcf] QueryParser: Invalid field 'onlyTransient' found, ignoring.
Oct 02, 2023 16:19:03.981 [139806810913592] Error — [Req#e77a3c] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Oct 02, 2023 16:19:13.994 [139806795909944] Error — [Req#e77d40] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko

Found a way to deal with it for now, the android media notification for plex allows me to skip items.

Seems to be an issue with the latest Plex Pass Beta, 1.32.7.7571
I rolled back to 1.32.6.7557 and the problem seems to be resolved

2

Having this problem again with PMS Version 1.32.7.7621
Plex android app version: 10.3.0.4685 (4ab0add)

Basically the plex companion app doesn’t work consistently with Plex HTPC.
I am able to connect with the companion app, and start a playlist or collection.

As soon as something starts playing, if I try to skip, the plex companion shows the next item for a few seconds then goes back to the currently playing item. On the player nothing changes.

Then I get an error that “something went wrong” on the plex companion. At this point one of two things happens on the player, either it continues to play or the whole playback stops and gets kicked back out to the Plex home screen.

Sometimes after a few minutes of playing the player skips to the next episode, but this is about 5 - 10 minutes after I pressed skip.

I’ve been able to use that as a work around, once something starts playing I wait about 5 minutes to skip and then it works as if nothing is wrong.

Checking logs, again I’m only seeing things like this when the issue happens

Nov 10, 2023 14:09:56.039 [140037892733752] Warning — [Req#17c272] Unable to load episode file ["seasons/2013/episodes/2013-01-18.xml"]
Nov 10, 2023 14:09:56.044 [140037892733752] Error — [Req#17c272] Error parsing XML: Empty or non-existant file..
Nov 10, 2023 14:09:56.049 [140037892733752] Error — [Req#17c272] Error parsing XML: Empty or non-existant file..
Nov 10, 2023 14:09:57.065 [140037737188152] Warning — [Req#17c2ba/CompanionProxy] [CompanionPlayer] There is no response for the given command ID 20
Nov 10, 2023 14:09:57.075 [140037724531512] Error — [Req#17c2be] Unable to find client profile for device; platform=windows, platformVersion=10.0.22621, device=, model=Gecko
Nov 10, 2023 14:09:57.336 [140037747751736] Warning — [Req#17c2d3] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Nov 10, 2023 14:10:00.649 [140037892733752] Warning — [Req#17c311] Unable to load episode file ["seasons/2013/episodes/2013-01-19.xml"]

Here’s what I got from enabling debug logs

Nov 14, 2023 12:53:31.358 [140382903819064] Verbose — WebSocket: processed 1 frame(s)
Nov 14, 2023 12:53:31.365 [140381997202232] Verbose — It took 0.0 sec to serialize a list with 2 elements.
Nov 14, 2023 12:53:31.366 [140382903819064] Debug — Completed: [10.18.35.104:48394] 200 GET /tv.plex.providers.epg.xmltv:56/hubs/discover?contentDirectoryID=tv.plex.providers.epg.xmltv%3A56&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=tv.plex.providers.epg.xmltv%3A56&promoted=1 (25 live) #5d5cbf TLS GZIP 108ms 3518 bytes (pipelined: 7)
Nov 14, 2023 12:53:32.075 [140382903819064] Verbose — X-Forwarded-For: 10.23.114.240
Nov 14, 2023 12:53:32.075 [140381849811768] Debug — Request: [10.23.122.245:42816 (WAN)] GET /identity (26 live) #5d5b8b TLS Signed-in / Accept => text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9 / Connection => close / Host => custom.domain.com / User-Agent => Uptime-Kuma/1.23.4 / X-Forwarded-For => 10.23.114.240 / X-Forwarded-Proto => https / X-Forwarded-Scheme => https / X-Real-IP => 10.23.114.240
Nov 14, 2023 12:53:32.076 [140381849811768] Verbose — It took 0.0 sec to serialize a list with 0 elements.
Nov 14, 2023 12:53:32.076 [140382903819064] Debug — Completed: [10.23.122.245:42816] 200 GET /identity (26 live) #5d5b8b TLS 0ms 369 bytes
Nov 14, 2023 12:53:32.122 [140382097578808] Debug — Request: [10.23.10.10:54196 (WAN)] POST /player/proxy/timeline?commandID=8 (25 live) #5d5c9d TLS GZIP Signed-in Token (user) (USER) / Accept => application/json / Accept-Encoding => gzip, deflate, br / Accept-Language => en / Connection => keep-alive / Content-Length => 847 / Content-Type => application/xml / Host => 10-23-87-202.0f509af5ac6a46b1b387c0ef20567a47.plex.direct:32400 / Sec-Fetch-Dest => empty / Sec-Fetch-Mode => cors / Sec-Fetch-Site => cross-site / User-Agent => Plex HTPC; 1.50.1.4014-17b646cd; Windows 10 Version 2009 / X-Plex-Client-Identifier => kc46uhzjr154tvr8gk7b3rzr / X-Plex-Device =>  / X-Plex-Device-Name => USER / X-Plex-Device-Screen-Resolution => 1920x1080 / X-Plex-Device-Vendor => Plex / X-Plex-Drm => widevine:video / X-Plex-Features => external-media,indirect-media / X-Plex-Language => en / X-Plex-Model => Gecko / X-Plex-Platform => windows / X-Plex-Platform-Version => 10.0.22621 / X-Plex-Playback-Id => d8f1a4ad-cc36-47b1-8955-2e7695207aa3 / X-Plex-Playback-Session-Id => 04b46153-569a-4d7c-8d47-74c695ef14b0 / X-Plex-Product => Plex HTPC for Windows / X-Plex-Session-Id => 628b6c02-e8a4-456e-841c-f5ce5773ccd3 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 1.50.1.4014-17b646cd
Nov 14, 2023 12:53:32.123 [140382016342840] Debug — [Req#5d5c9d/CompanionProxy/HCl#e935] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:32.123 [140382901709624] Debug — Completed: [10.23.10.10:54196] 200 POST /player/proxy/timeline?commandID=8 (25 live) #5d5c9d TLS GZIP 1ms 195 bytes (pipelined: 5)
Nov 14, 2023 12:53:32.169 [140382871042872] Debug — [HttpClient/HCl#e935] HTTP/1.1 (0.0s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:32.219 [140382901709624] Verbose — WebSocket: processed 1 frame(s)
Nov 14, 2023 12:53:32.718 [140382000737080] Debug — Request: [[::1]:49016 (Loopback)] GET /identity (26 live) #5d5cd7 Signed-in / Accept => */* / Host => localhost:32400 / User-Agent => curl/7.68.0
Nov 14, 2023 12:53:32.718 [140382000737080] Verbose — It took 0.0 sec to serialize a list with 0 elements.
Nov 14, 2023 12:53:32.718 [140382903819064] Debug — Completed: [[::1]:49016] 200 GET /identity (26 live) #5d5cd7 0ms 398 bytes (pipelined: 1)
Nov 14, 2023 12:53:32.718 [140382903819064] Verbose — Didn't receive a request from [::1]:49016: End of file
Nov 14, 2023 12:53:33.041 [140382903819064] Verbose — WebSocket: processed 1 frame(s)
Nov 14, 2023 12:53:33.129 [140382077754168] Debug — Request: [10.23.10.10:54196 (WAN)] POST /player/proxy/timeline?commandID=8 (25 live) #5d5ce6 TLS GZIP Signed-in Token (user) (USER) / Accept => application/json / Accept-Encoding => gzip, deflate, br / Accept-Language => en / Connection => keep-alive / Content-Length => 847 / Content-Type => application/xml / Host => 10-23-87-202.0f509af5ac6a46b1b387c0ef20567a47.plex.direct:32400 / Sec-Fetch-Dest => empty / Sec-Fetch-Mode => cors / Sec-Fetch-Site => cross-site / User-Agent => Plex HTPC; 1.50.1.4014-17b646cd; Windows 10 Version 2009 / X-Plex-Client-Identifier => kc46uhzjr154tvr8gk7b3rzr / X-Plex-Device =>  / X-Plex-Device-Name => USER / X-Plex-Device-Screen-Resolution => 1920x1080 / X-Plex-Device-Vendor => Plex / X-Plex-Drm => widevine:video / X-Plex-Features => external-media,indirect-media / X-Plex-Language => en / X-Plex-Model => Gecko / X-Plex-Platform => windows / X-Plex-Platform-Version => 10.0.22621 / X-Plex-Playback-Id => d8f1a4ad-cc36-47b1-8955-2e7695207aa3 / X-Plex-Playback-Session-Id => 04b46153-569a-4d7c-8d47-74c695ef14b0 / X-Plex-Product => Plex HTPC for Windows / X-Plex-Session-Id => 628b6c02-e8a4-456e-841c-f5ce5773ccd3 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 1.50.1.4014-17b646cd
Nov 14, 2023 12:53:33.130 [140382016342840] Debug — [Req#5d5ce6/CompanionProxy/HCl#e936] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:33.130 [140382901709624] Debug — Completed: [10.23.10.10:54196] 200 POST /player/proxy/timeline?commandID=8 (25 live) #5d5ce6 TLS GZIP 1ms 195 bytes (pipelined: 6)
Nov 14, 2023 12:53:33.194 [140382871042872] Debug — [HttpClient/HCl#e936] HTTP/1.1 (0.1s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:33.598 [140382000737080] Debug — Request: [172.23.0.2:57402 (WAN)] GET /status/sessions (26 live) #5d5cee TLS GZIP Signed-in Token (user) (e380a88759d5 (Tautulli)) / Accept => */* / Accept-Encoding => gzip, deflate / Connection => keep-alive / Host => 10-23-87-202.0f509af5ac6a46b1b387c0ef20567a47.plex.direct:32400 / User-Agent => python-requests/2.31.0 / X-Plex-Client-Identifier => a6415a8e-75a9-48c1-827d-f1472802e847 / X-Plex-Device => Linux 6.1.0-13-amd64 / X-Plex-Device-Name => e380a88759d5 (Tautulli) / X-Plex-Language => en_US / X-Plex-Platform => Linux / X-Plex-Platform-Version => 6.1.0-13-amd64 / X-Plex-Product => Tautulli / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => v2.13.2
Nov 14, 2023 12:53:33.598 [140382000737080] Debug — [Req#5d5cee] [Now] Adding 2 sessions.
Nov 14, 2023 12:53:33.599 [140382000737080] Verbose — It took 0.0 sec to serialize a list with 2 elements.
Nov 14, 2023 12:53:33.599 [140382903819064] Debug — Completed: [172.23.0.2:57402] 200 GET /status/sessions (26 live) #5d5cee TLS GZIP 1ms 2795 bytes (pipelined: 1)
Nov 14, 2023 12:53:33.609 [140382903819064] Verbose — Didn't receive a request from 172.23.0.2:57402: stream truncated
Nov 14, 2023 12:53:34.135 [140382056696632] Debug — Request: [10.23.10.10:54196 (WAN)] POST /player/proxy/timeline?commandID=8 (25 live) #5d5cff TLS GZIP Signed-in Token (user) (USER) / Accept => application/json / Accept-Encoding => gzip, deflate, br / Accept-Language => en / Connection => keep-alive / Content-Length => 847 / Content-Type => application/xml / Host => 10-23-87-202.0f509af5ac6a46b1b387c0ef20567a47.plex.direct:32400 / Sec-Fetch-Dest => empty / Sec-Fetch-Mode => cors / Sec-Fetch-Site => cross-site / User-Agent => Plex HTPC; 1.50.1.4014-17b646cd; Windows 10 Version 2009 / X-Plex-Client-Identifier => kc46uhzjr154tvr8gk7b3rzr / X-Plex-Device =>  / X-Plex-Device-Name => USER / X-Plex-Device-Screen-Resolution => 1920x1080 / X-Plex-Device-Vendor => Plex / X-Plex-Drm => widevine:video / X-Plex-Features => external-media,indirect-media / X-Plex-Language => en / X-Plex-Model => Gecko / X-Plex-Platform => windows / X-Plex-Platform-Version => 10.0.22621 / X-Plex-Playback-Id => d8f1a4ad-cc36-47b1-8955-2e7695207aa3 / X-Plex-Playback-Session-Id => 04b46153-569a-4d7c-8d47-74c695ef14b0 / X-Plex-Product => Plex HTPC for Windows / X-Plex-Session-Id => 628b6c02-e8a4-456e-841c-f5ce5773ccd3 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 1.50.1.4014-17b646cd
Nov 14, 2023 12:53:34.136 [140382016342840] Debug — [Req#5d5cff/CompanionProxy/HCl#e937] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:34.136 [140382901709624] Debug — Completed: [10.23.10.10:54196] 200 POST /player/proxy/timeline?commandID=8 (25 live) #5d5cff TLS GZIP 1ms 195 bytes (pipelined: 7)
Nov 14, 2023 12:53:34.231 [140382871042872] Debug — [HttpClient/HCl#e937] HTTP/1.1 (0.1s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:35.141 [140381997202232] Debug — Request: [10.23.10.10:54196 (WAN)] POST /player/proxy/timeline?commandID=8 (25 live) #5d5d18 TLS GZIP Signed-in Token (user) (USER) / Accept => application/json / Accept-Encoding => gzip, deflate, br / Accept-Language => en / Connection => keep-alive / Content-Length => 847 / Content-Type => application/xml / Host => 10-23-87-202.0f509af5ac6a46b1b387c0ef20567a47.plex.direct:32400 / Sec-Fetch-Dest => empty / Sec-Fetch-Mode => cors / Sec-Fetch-Site => cross-site / User-Agent => Plex HTPC; 1.50.1.4014-17b646cd; Windows 10 Version 2009 / X-Plex-Client-Identifier => kc46uhzjr154tvr8gk7b3rzr / X-Plex-Device =>  / X-Plex-Device-Name => USER / X-Plex-Device-Screen-Resolution => 1920x1080 / X-Plex-Device-Vendor => Plex / X-Plex-Drm => widevine:video / X-Plex-Features => external-media,indirect-media / X-Plex-Language => en / X-Plex-Model => Gecko / X-Plex-Platform => windows / X-Plex-Platform-Version => 10.0.22621 / X-Plex-Playback-Id => d8f1a4ad-cc36-47b1-8955-2e7695207aa3 / X-Plex-Playback-Session-Id => 04b46153-569a-4d7c-8d47-74c695ef14b0 / X-Plex-Product => Plex HTPC for Windows / X-Plex-Session-Id => 628b6c02-e8a4-456e-841c-f5ce5773ccd3 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 1.50.1.4014-17b646cd
Nov 14, 2023 12:53:35.142 [140382903819064] Debug — Completed: [10.23.10.10:54196] 200 POST /player/proxy/timeline?commandID=8 (25 live) #5d5d18 TLS GZIP 1ms 195 bytes (pipelined: 8)
Nov 14, 2023 12:53:35.142 [140382016342840] Debug — [Req#5d5d18/CompanionProxy/HCl#e938] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 12:53:35.256 [140382871042872] Debug — [HttpClient/HCl#e938] HTTP/1.1 (0.1s) 200 response from POST http://10.18.35.104:32500/:/timeline

Around the same time I was on the companion app of my android phone trying to skip the currently playing item.

10.18.35.104 is the companion app.

3

Can’t fit this into the previous post

Another debug log, this time I enabled networking logging on the companion app too

Nov 14, 2023 15:21:44.261 [140382871042872] Debug — [HttpClient/HCl#10b3a] HTTP/1.1 (0.1s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:44.388 [140382903819064] Verbose — Didn't receive a request from 10.18.35.104:48298: stream truncated
Nov 14, 2023 15:21:45.090 [140381982993208] Debug — Request: [10.18.35.104:48118 (WAN)] GET /library/metadata/102117?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (20 live) #631187 TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/json / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / If-Modified-Since => Tue, 14 Nov 2023 20:21:20 GMT / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Marketplace => googlePlay / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 6fa4f5db-8ddc-48d9-a08d-95a0f968a7e5 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Session-Id => 97633dd0-550d-4df5-8884-cb19ac5b3674 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.090 [140381960850232] Debug — Request: [10.18.35.104:48130 (WAN)] GET /photo/:/transcode?upscale=1&background=000000&format=png&width=1024&blur=80&opacity=70&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F102066%2Fthumb%2F1697206277&height=1024 (20 live) #631171 TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => image/webp, image/* / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Marketplace => googlePlay / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 6fa4f5db-8ddc-48d9-a08d-95a0f968a7e5 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Session-Id => 97633dd0-550d-4df5-8884-cb19ac5b3674 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.090 [140381971397432] Debug — Request: [10.18.35.104:48144 (WAN)] GET /photo/:/transcode?width=1326&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F102066%2Fthumb%2F1697206277&height=1326 (20 live) #63115e TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => image/webp, image/* / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Marketplace => googlePlay / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 6fa4f5db-8ddc-48d9-a08d-95a0f968a7e5 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Session-Id => 97633dd0-550d-4df5-8884-cb19ac5b3674 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.091 [140382901709624] Debug — Completed: [10.18.35.104:48144] 200 GET /photo/:/transcode?width=1326&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F102066%2Fthumb%2F1697206277&height=1326 (20 live) #63115e TLS GZIP 1ms 92076 bytes (pipelined: 7)
Nov 14, 2023 15:21:45.092 [140382901709624] Debug — Completed: [10.18.35.104:48130] 200 GET /photo/:/transcode?upscale=1&background=000000&format=png&width=1024&blur=80&opacity=70&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F102066%2Fthumb%2F1697206277&height=1024 (20 live) #631171 TLS GZIP 2ms 154488 bytes (pipelined: 7)
Nov 14, 2023 15:21:45.110 [140382903819064] Debug — Completed: [10.18.35.104:48118] 200 GET /library/metadata/102117?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (20 live) #631187 TLS GZIP 20ms 2029 bytes (pipelined: 7)
Nov 14, 2023 15:21:45.165 [140381997202232] Debug — [Req#631371/CompanionProxy/HCl#10b3b] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:45.181 [140382034365240] Debug — Request: [10.18.35.104:45674 (WAN)] GET /hubs/continueWatching?contentDirectoryID=1%2C2%2C6%2C4%2Cplaylists&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1 (21 live) #63137b TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 6fa4f5db-8ddc-48d9-a08d-95a0f968a7e5 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.195 [140382871042872] Debug — [HttpClient/HCl#10b3b] HTTP/1.1 (0.0s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:45.195 [140381971397432] Debug — Request: [10.18.35.104:48118 (WAN)] GET /library/metadata/268410?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (21 live) #6313be TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/json / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / If-Modified-Since => Tue, 14 Nov 2023 20:21:26 GMT / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Marketplace => googlePlay / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Session-Id => 97633dd0-550d-4df5-8884-cb19ac5b3674 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.198 [140381960850232] Debug — Request: [10.18.35.104:48144 (WAN)] GET /photo/:/transcode?upscale=1&background=000000&format=png&width=1024&blur=80&opacity=70&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F268088%2Fthumb%2F1697200475&height=1024 (21 live) #63138b TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => image/webp, image/* / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Marketplace => googlePlay / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Session-Id => 97633dd0-550d-4df5-8884-cb19ac5b3674 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.200 [140382901709624] Debug — Completed: [10.18.35.104:48144] 200 GET /photo/:/transcode?upscale=1&background=000000&format=png&width=1024&blur=80&opacity=70&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F268088%2Fthumb%2F1697200475&height=1024 (21 live) #63138b TLS GZIP 1ms 124042 bytes (pipelined: 8)
Nov 14, 2023 15:21:45.200 [140381982993208] Debug — Request: [10.18.35.104:48130 (WAN)] GET /photo/:/transcode?width=1326&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F268088%2Fthumb%2F1697200475&height=1326 (21 live) #63138d TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => image/webp, image/* / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Marketplace => googlePlay / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Session-Id => 97633dd0-550d-4df5-8884-cb19ac5b3674 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.202 [140382901709624] Debug — Completed: [10.18.35.104:48130] 200 GET /photo/:/transcode?width=1326&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F268088%2Fthumb%2F1697200475&height=1326 (21 live) #63138d TLS GZIP 2ms 216272 bytes (pipelined: 8)
Nov 14, 2023 15:21:45.214 [140382903819064] Debug — Completed: [10.18.35.104:48118] 200 GET /library/metadata/268410?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (21 live) #6313be TLS GZIP 18ms 1693 bytes (pipelined: 8)
Nov 14, 2023 15:21:45.283 [140381965069112] Debug — Request: [10.18.35.104:45680 (WAN)] GET /hubs/promoted?contentDirectoryID=1&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (22 live) #6313ca TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.307 [140382901709624] Debug — Completed: [10.18.35.104:45680] 200 GET /hubs/promoted?contentDirectoryID=1&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (22 live) #6313ca TLS GZIP 23ms 16489 bytes (pipelined: 1)
Nov 14, 2023 15:21:45.334 [140381992983352] Debug — Request: [10.18.35.104:45686 (WAN)] GET /hubs/promoted?contentDirectoryID=2&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #631407 TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.369 [140382024780600] Debug — Request: [10.18.35.104:45680 (WAN)] GET /hubs/promoted?contentDirectoryID=6&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #63141a TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.372 [140382901709624] Debug — Completed: [10.18.35.104:45680] 200 GET /hubs/promoted?contentDirectoryID=6&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #63141a TLS GZIP 3ms 446 bytes (pipelined: 2)
Nov 14, 2023 15:21:45.421 [140381952412472] Debug — Request: [10.18.35.104:45680 (WAN)] GET /hubs/promoted?contentDirectoryID=4&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #631448 TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.433 [140382901709624] Debug — Completed: [10.18.35.104:45680] 200 GET /hubs/promoted?contentDirectoryID=4&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #631448 TLS GZIP 12ms 3408 bytes (pipelined: 3)
Nov 14, 2023 15:21:45.474 [140382050462520] Debug — Request: [10.18.35.104:45680 (WAN)] GET /hubs/promoted?contentDirectoryID=playlists&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #63145c TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.484 [140382903819064] Debug — Completed: [10.18.35.104:45680] 200 GET /hubs/promoted?contentDirectoryID=playlists&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #63145c TLS GZIP 10ms 2499 bytes (pipelined: 4)
Nov 14, 2023 15:21:45.521 [140381960850232] Debug — Request: [10.18.35.104:45680 (WAN)] GET /tv.plex.providers.epg.xmltv:56/hubs/discover?contentDirectoryID=tv.plex.providers.epg.xmltv%3A56&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=tv.plex.providers.epg.xmltv%3A56&promoted=1 (23 live) #631470 TLS GZIP Signed-in Token (USER) (USER Phone) / Accept => application/xml / Accept-Encoding => gzip / Accept-Language => en-us / Connection => Keep-Alive / Host => 10.23.87.202:32400 / User-Agent => Mozilla/5.0 (Linux; Android 13; 2109119DG Build/TKQ1.220829.002; wv)PlexMobile/10.3.0.4685 / X-Plex-Advertising-DoNotTrack => 1 / X-Plex-Advertising-Identifier => 00000000-0000-0000-0000-000000000000 / X-Plex-Client-Identifier => aa966a91161b30f1-com-plexapp-android / X-Plex-Device => 2109119DG / X-Plex-Device-Name => USER Phone / X-Plex-Device-Screen-Density => 440 / X-Plex-Device-Screen-Resolution => 2400x1080 (Mobile) / X-Plex-Device-Vendor => Xiaomi / X-Plex-DRM => widevine:video / X-Plex-Features => external-media,indirect-media,hub-style-list / X-Plex-Language => en-us / X-Plex-Model => lisa / X-Plex-Platform => Android / X-Plex-Platform-Version => 13 / X-Plex-Playback-Id => 2b2a3f72-0d3b-4d98-943a-f93ceac931e6 / X-Plex-Playback-Session-Id => a753c362-7f8b-4d61-8281-170fc0eca07b / X-Plex-Product => Plex for Android (Mobile) / X-Plex-Provider-Version => 6.5.0 / X-Plex-Provides => controller,sync-target / X-Plex-Token => xxxxxxxxxxxxxxxxxxxx / X-Plex-Version => 10.3.0.4685
Nov 14, 2023 15:21:45.605 [140382903819064] Debug — Completed: [10.18.35.104:45680] 200 GET /tv.plex.providers.epg.xmltv:56/hubs/discover?contentDirectoryID=tv.plex.providers.epg.xmltv%3A56&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=tv.plex.providers.epg.xmltv%3A56&promoted=1 (23 live) #631470 TLS GZIP 84ms 3710 bytes (pipelined: 5)
Nov 14, 2023 15:21:46.170 [140381997202232] Debug — [Req#6313c5/CompanionProxy/HCl#10b3c] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:46.188 [140382871042872] Debug — [HttpClient/HCl#10b3c] HTTP/1.1 (0.0s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:46.225 [140382901709624] Debug — Completed: [10.18.35.104:45686] 200 GET /hubs/promoted?contentDirectoryID=2&count=25&excludeContinueWatching=1&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1&pinnedContentDirectoryID=1%2C2%2C6%2C4%2Cplaylists (23 live) #631407 TLS GZIP 890ms 26428 bytes (pipelined: 1)
Nov 14, 2023 15:21:47.091 [140382901709624] Debug — Completed: [10.18.35.104:45674] 200 GET /hubs/continueWatching?contentDirectoryID=1%2C2%2C6%2C4%2Cplaylists&excludeElements=Actor%2CCollection%2CCountry%2CDirector%2CGenre%2CLabel%2CMood%2CPart%2CPhoto%2CProducer%2CRole%2CSimilar%2CTopic%2CVast%2CWriter&excludeFields=file%2Csummary%2Ctagline&includeExternalMetadata=1&includeLibraryPlaylists=1&includeMeta=1&includeRecentChannels=1&includeStations=1&includeTypeFirst=1&libraryHubsOnly=1 (23 live) #63137b TLS GZIP 1909ms 4787 bytes (pipelined: 1)
Nov 14, 2023 15:21:47.175 [140382018452280] Debug — [Req#6314a8/CompanionProxy/HCl#10b3d] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:47.206 [140382903819064] Verbose — Didn't receive a request from 10.18.35.104:45680: End of file
Nov 14, 2023 15:21:47.224 [140382871042872] Debug — [HttpClient/HCl#10b3d] HTTP/1.1 (0.0s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:48.181 [140382018452280] Debug — [Req#631503/CompanionProxy/HCl#10b3e] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:48.241 [140382871042872] Debug — [HttpClient/HCl#10b3e] HTTP/1.1 (0.1s) 200 response from POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:49.186 [140382018452280] Debug — [Req#631512/CompanionProxy/HCl#10b3f] HTTP requesting POST http://10.18.35.104:32500/:/timeline
Nov 14, 2023 15:21:49.276 [140382871042872] Debug — [HttpClient/HCl#10b3f] HTTP/1.1 (0.1s) 200 response from POST http://10.18.35.104:32500/:/timeline
4

I haven’t been able to dig too much into logs as of late because of other priorities. Still having the same problem between plex companion on my android and plex HTPC on my windows PC.

Today I thought of testing with another device as the companion, the only majorly different option I had was my iPad. That’s running iOS 17.0.2 and Plex iOS 8.28, this isn’t showing the same problem. I am able to control whats playing on Plex HTPC on my windows PC without any problems.

The problem seems to be with the start of video. When something starts to play I am unable to skip it using the plex companion app on my android phone. At least that’s the most common issue, other times the plex companion app looses connection with Plex on the HTPC but its not a WiFi connection issue as the other applications on the phone work as expected and I’m not seeing any WiFi connection issues on my AP.

The iPad is on the same WiFi network as the Android phone.

I’ve had this problem over 3 different android phones, because my old phone died and I used a temporary phone until my new phone arrived. Technically I’ve reinstalled the plex app multiple times in that process but still having the same issue.

5

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