I posted in this forum about the pricing change and never heard from anyone at Plex. Is there any contact email or other way of contacting someone at Plex?
The contact is via the forums
If you have been overcharged or paid for plexpass but you have not got it then you can email plexpass (at) plex.tv
I posted in the forum and got no response from Plex
I posted in the forum and got no response from Plex
Well .. you have done all you need to do.
Actually - what do you expect to happen? Them to reverse a decision they made already on pricing? They do need to pay their employees. Software Development is not Free
If they made a mistake in how you got charged then email to plexpass (at) plex.tv would be needed.
I have added a comment for your post in the other thread here: https://forums.plex.tv/topic/122445-plex-premium-vs-plex-standard/?p=758451
The reason I kept harping on it is that a person posted in the same thread a similar issue and he got help.
Also sa2000,
Your comment about software development not being free is rather insulting. Frankly I am not a major user but have used the free service at times and had wanted to move to the paid version not because I would be really using anything from the premium service but really because I wanted to pay them something for what I had already received.
Also sa2000,
Your comment about software development not being free is rather insulting. Frankly I am not a major user but have used the free service at times and had wanted to move to the paid version not because I would be really using anything from the premium service but really because I wanted to pay them something for what I had already received.
sorry if you took it that way. It was a general comment / observation on what is happening in the industry where apps are expected now to be free. I don't know how we got there but the expectation now is that software is free which I personally believe is wrong. My comments were not specifically relating to plex.
The reason I kept harping on it is that a person posted in the same thread a similar issue and he got help.
But we do not know what the help was.
In any case, if you feel that the Plex Team gave a favorable price to one person but not another (you) for requests made at the same time then you have the right to complain by writing to plexpass (at) plex.tv
Yes, as you said we do not what the help was and since no one at Plex has chosen to respond I guess we never will.
How do I use Customizable Home Screen
Want to remove Recently Added Videos and Continue Watching from Home Screen
I have nvidea shild and every time click on plex and then sign it it tells me to go to plextv link when i do it tells me iam alredy sign in i can not use plex cause it keeps telling me to go enter code
@“ronehiggins@hotmail.com” said:
How do I use Customizable Home ScreenWant to remove Recently Added Videos and Continue Watching from Home Screen
Please try to raise forum topics for your issues rather than post in a forum thread from 2014
See https://forums.plex.tv
With regards to your question, Please see the support articles
https://support.plex.tv/articles/redesigned-mobile-apps-faq/
https://support.plex.tv/articles/customizing-the-apps/
https://support.plex.tv/articles/navigating-the-apps/
@Sircujos said:
I have nvidea shild and every time click on plex and then sign it it tells me to go to plextv link when i do it tells me iam alredy sign in i can not use plex cause it keeps telling me to go enter code
Same as what I said in my post above, please raise your own forum topic rather than post in an old 2014 thread about telephone numbers
Support is through the forums
See https://forums.plex.tv
I can see you have a server running on an Nvidia Shield. I presume it is the plex client app that you are trying to use - could you get a screenshot of any error
If it is to link to the account, then you would need to enter the url shown and the pin code
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