Plex crash + Plex media server 1.41.3.92.69 + Nvidia shield TV 9.2.0 ISSUES

Server Version#:1.41.3.92.69
Player Version#:9.2.0 (33.2.0.302)
Plex Media Server.log (387.0 KB)
Plex Tuner Service.log (1.9 KB)

<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I have the Nvidia shield 2015 working fine in past 10 years, streaming from plex/synology until last month when i upgrade to latest version

  • Did hard reset using settings
  • Did wipe/factory reset using fastboot
  • uninstall plex media server beta

Im stuck in the LOOPING screen “plex media server is running for the first time please wait”

  • update to plex media server beta 2.3

pms - setup failed
something went wrong

sorry, there was an issue configuring your server. you can try again by pressing continue

I can setup plex without enabling PMS, then go on plex setting and start the configuration, but it fails

also sideLoad the PMS it immediately crash

PS: dns are 8.8.8.8 and 1.1.1.1 and the shield is connect direct to ISP ROUTER

any solutions ? this seems to be a bug affecting hundreds of users

thanks

I would considerer a subscription if plex media server work on the shield tv.

But looks like plex abandoned the shield tv for good, left us in the dark, its better to remove all plex app from google play store available for the shield tv , its only damaging their own reputation.

I am running v1.41.7.9717 (beta) on a Shield Pro 2019, media files are served to it via a Synology.

Response By Email (Amrik Paul) (05/05/2025 02:12 PM)

Hello

Thank you for the response.

Please follow up on your forum post and contact Plex support directly for assistance. Provide them with detailed logs and error messages.
They would be the ones with the insight into the software changes and potential fixes for this situation.

Looking forward for your update,

Best regards
Amrik
NVIDIA Customer Car

installing foster base prod user image 984,89MB

33.2.0.326

Lets see how it goes

where do you get that version ? its custom ? please share the link

I would recommend try going to here first:

and make sure you are up to date with the latest public plex server release, to see if that fixes any issues you may be having.

The version I have is for beta testing the next release. You can not run production and beta you have to choose one or the other. Instructions are at the bottom of this page if you want to be a beta tester of the next release(s).

https://support.plex.tv/articles/201844613-early-access-beta-releases/

I am running v1.41.7.9717 (beta) on a Shield Pro 2015 and the problem remains.

I suspect that the PMS for the Shield pro 2019 is not compatible with Shield pro 2015

No solution…waiting

I am no expert in reading the Plex debug files, but these are lines that are interesting:

WARN - [HttpClient/HCl#8] HTTP error requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxx_29nri (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name ‘plex.tv’)

WARN - [AutoUpdateRequestHandler] Couldn’t get update channels. Trying again soon.

If I am reading this right, it is having communication issues with plex.tv

Is the system date/time on the server/client correct? Are you able to reach plex.tv from any other device?

Reading one thing on another post on the forum:

Stop the Plex Server

navigate in to the server folder and rename/move the file ‘cert-v2.p12’ from ‘\internal\Android\data\com.plexapp.mediaserver.smb\cache’

Start the Plex server.

yes [Plex crash + Plex media server 1.41.3.92.69) on a WD PR4100

Yes, the Plex media server 1.41.7.9799 crashed on a WD PR4100 and I can no longer configure it. Where can I download an older version?

Any solution for this matter ??

Have the same issue with Plex server on Shield 2015. Please let me know if you find way to resolve it.

@xpitxPL didnt find any solution yet

Kodi is now my preferred jukebox & blu-ray player from Synology NAS

Plex media server is piece of junk and is now OFF

no solution yet