Plex crashes every day - icon frozen in system tray

Plex Media Server
1

Server Version#: Windows Server 2022 (21H2)
Plex Server : version 1.26.1.5772

Been using Plex for years but started to have issues a week or so ago.
Plex Server becomes unresponsive after a day or two.

Attached are the logs. Any ideas?
Plex Media Server Logs_2022-05-03_09-36-47.zip (5.7 MB)

2

I had a similar issue where everyone was getting locked out of the server, except the people who were currently streaming, and would then allow access after they stopped.

Found out it was caused by one person accessing their iPad, which triggered the download function in Plex to run in the background, trying to get files that were stuck in their queue (they can’t even delete them!).

So I would disable this for everyone, and see if it resolves. It was causing Plex to be super unstable for me and everyone else who uses it.

3

Thanks!

Will deactivate the download option for all the guests.

Fingers crossed…

4

I hope this works for you! This wasn’t always an issue, as I’ve had downloading enabled for more than a year, and its only become an issue in the last month or so… although I can’t pin it down to a particular update, as I’ve reverted, and its persisted. So not quite sure! It might just be a bug on certain devices, that’s making the server run crazy.

5

Problem appears to have started at this time

May 03, 2022 03:08:06.189 [4300] ERROR - Thread: Couldn't add a new thread to the pool of size 15: boost::thread_resource_error: Resource temporarily unavailable

and memory allocation failure started at

May 03, 2022 03:14:09.985 [12760] ERROR - [HttpClient] HttpClient: Exception thrown in HeaderReceived: bad allocation

Could you enable memory usage logging by adding LogMemoryUse - see Advanced, Hidden Server Settings | Plex Support

and restart the server and capture logs zip after the next failure

6

Thanks!

Regkey added. Will post logs when it happens again.

7

Apologies for not getting back sooner.

Here are the latest logs captured after a crash
Plex Media Server Logs_2022-05-24_18-31-11.zip (6.7 MB)

8

Hi,

Latest logs taken after crash this morning.

Thanks!

Plex Media Server Logs_2022-05-31_10-16-19.zip (5.5 MB)

9

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