Plex crashing on 4K with srt since last update 9.23.0.1746

Server Version#: 1.31.1.6733
Player Version#: 9.23.0.1746

First off I never have issues direct playing 4K HDR, to my fault, my CCwGTV had auto-update on; I was watching a movie earlier in the day, in the evening I wanted to continue watching it but would crash upon loading/playing.

I tried to troubleshoot and it’s the .srt file that is making it crash. I play it fine without issue when subs are off, I then manually turn them on and the client crashes but goes back to the movie’s screen.

PMS dashboard just says everything is in directplay. I checked logs, but all it states is that it is truncated at 00:09:18.377. Hopefully someone can check my log that I attached. I restarted server, even updated to the new 64-bit version; restarted client app, reinstalled as well.

Plex Media Server.log.txt (9.8 KB)

Issue has been solved with the latest public update of 9.24.0.2105. 4K movies can now use .srt once again without crashing on my client.

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