Plex crashing overnight

Plex Media Server
1

I’m running PMS on unraid in docker. Every night the container crashes and needs to be restarted. Please could somebody have a look at my log files. Thank you.
Plex Media Server Logs_2023-04-05_10-26-31.zip (3.9 MB)

Server Version#: 1.31.3.6868
Player Version#: 4.100.1
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

2

Plex Media Server Logs_2023-04-06_10-45-16.zip (4.7 MB)

Here are the complete logs from an hour ago after restarting an unresponsive PMS. It appears to have hung around 8am server time. @ChuckPa can you offer any insight on this? I would be much appreciated.

3

Thank you … I’m going through them now.

4

I found in your logs where PMS got totally jammed up on the database.

It got so bad that it gave up.

Questions:

  1. Is PMS installed on HDD or SSD ?
  2. Approximately how many items do you have indexed ?
  3. When’s the last time the DB was optimized (fully) ?
5

Hi-

  1. PMS is on SSD
  2. 31523 episodes and 2924 movies
  3. I ran your script yesterday Auto. Afterwards I optimized the db in plex.

Thanks for your help

6

That’s not good.

  1. Your i9 is a screamer.
  2. Hopefully your SSD is NVMe and has recently been trimmed.

I’m half inclined to:

  1. stop PMS
  2. Make a backup of the databases directory by hand
  3. Upgrade the image to 1.32.0
  4. Let those fixes get in there.

I say this because I’m running now on both this babynuc unraid and a Syno DS418j (ARMv8 with 1GB ram) and it’s not failing.

Something is slowing you down – badly…
Are there any other CPU or I/O intensive tasks running?

7

SSD is NVMe and I have it set to trim daily.

How do I upgrade to 1.32.0? I can manually backup the db directory. There are no other CPU or I/) intensive tasks running.

8

I’m using linuxserver/docker-plex

Should I switch to binhex/arch-plexpass?

9

there is no need to switch to those.

They are only our binaries repackaged in their images
(PMS source is not public)

  1. Go into the container
  2. /plex_service.sh -d (stop it)
  3. Now get into “/config/Library/Application Support/Plex Media Server/Plug-in Support”
  4. Nice easy way to make a backup
tar cf  DB-Backup-2023-04-06.tar ./Databases
  1. You now have the entire “Databases” directory saved

Should you ever need restore it:

rm -rf Databases        (to clear out the existing)
tar xf DB-Backup-2023-04-06.tar

Make sense ?

EDIT:

I don’t remember the LSIO stop command. (check the directory structure) Either

  1. s6-svc -d /var/run/service/svc-plex
    -or-
  2. s6-svc -d /var/run/s6/services/plex
10

OK thanks. How do I upgrade the image?

11

I’m running 1.32.0.6865 now. Is there anything else I should be doing?

12

C’mon… You’re using docker… That is something you should already know.

Lemme give you a hint… You want to pull a new version :wink:

As for what to do next. I would:

  1. Run my DBRepair tool to get the DB fully optimized
  2. Make certain your Intro and credits detections are set where you want them.
  3. Now wait until morning.
13

done. I will report back :slight_smile:

14

I ended up doing a fresh install. Now I’m trying to Move Viewstate/Ratings from One Install to Another using https://support.plex.tv/articles/201154527-move-viewstate-ratings-from-one-install-to-another/

Any idea how to install Sqlite3?

15

See GitHub - ChuckPa/PlexDBRepair: Database repair utility for Plex Media Server databases

16

I’ve done that. Nothing was saving the db so I started over. Now I just want to merge the Viewstate and Ratings from the old db to the new. Having an issue with Sqlite3 following the guide I posted

17

No you haven’t.
8 - 'import' viewstate (Watch history) from another PMS database

You missed that functionality

1 Like
18

I see that now. What is the db with watch history?

19

The database files you had from the last install.

20

Start/Stop feature not available

Select

1 - ‘stop’ - (Not available. Stop manually)

Any idea why I can’t stop ? Im running through unraid container terminal because that is the only way I know