Server Version#: 1.30.1.6562 Player Version#: 4.98.2 Plex transcode crashes with the following error: Jan 13, 2023 05:22:27.998 [0x7f691bd9db38] Debug — WebSocket: Performing handshake from origin https://app.plex.tv Jan 13, 2023 05:22:27.998 [0x7f691a979b38] Error — [Req#18bd07/Transcode/satur89…

yes. there was a very tiny change which fixed those edge cases

Afterthought. When you downgraded, did you: Update the initramfs Reboot Asking because if nvidia-smi gives you errors then there are problems with the installation itself talking to the card. Mismatch errors only occur when you have multiple versions of files still on the host. use dpkg -l |…

Yes, it was fully cleaned, then 515 installed and rebooted. After this I got no Nvidia SMI errors, but the error in plex continued.

Anyway you can send me a DM for these logs? They contain a whole lot of info I dont want to post, I’ve tried filtering through them, but may miss something.

Section where the issue begins: Jan 13, 2023 20:19:30.798 [0x7fe63312db38] DEBUG - [Req#16a/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations Jan 13, 2023 20:19:30.798 [0x7fe63312db38] DEBUG - [Req#16a/Transcode] Codecs: testing hevc (decoder) with hwdevice vaa…

Currently working with: Driver Version: 515.86.01 CUDA Version: 11.7 Uninstalled all nvidia drivers, reinstalled nvidia and cuda. Reinstalled FFMPEG… Downgraded plex media server to 1.30.0.6486 (Fresh install then moved my all application support folder in) Not sure which one of these steps wo…

@SomethingElse Just for kicks – Backup the Plex Databases directory (it’ll migrate the db’s) Install only PMS 1.30.1 Set (in Preferences.xml) LogNumFiles="10" so we keep more. Test for a few seconds only (until you know the image should have popped up) Download logs attach here. If you have …

Issue continues with this setup, just took several days for it to start happening. As I made no config changes since then, i wonder if it has something to do with a cache somewhere, as now it happens regularly, but for days did not happen once. I will try your additional instructions this weekend

I have noticed a similar issue recently. Not sure which version it began but within the last month. The hw acceleration with Nvidia GTX 1660 sometimes works sometimes doesn’t. Nvidia 510.60.02 and then 525.85.05 just updated to and notice issue still. Running 1.31.0.6654 on docker lsio Is there …

PMS 1.29.2.6364 You might need to use 515.86.01 drivers too (what I used but now OK on 525.60.13). Results are mixed and no root cause has yet been identified.

[image] dcglabs: I have noticed a similar issue recently. Not sure which version it began but within the last month. The hw acceleration with Nvidia GTX 1660 sometimes works sometimes doesn’t. Nvidia 510.60.02 and then 525.85.05 just updated to and notice issue still. Running 1.31.0.6654 on d…

Plex Crashing with CUDA errors

Plex Media Server

SomethingElse March 10, 2023, 7:27pm 24

Attempted to upgrade, unfortunately turned into this: Hardware transcoding issue - #258 by ChuckPa

Seems like the issue is alive and well.
Downgraded back.

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Hardware transcoding issue Plex Media Server server-linux	431	9546	January 30, 2024
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Plex Crashing with CUDA errors

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