Plex does not see genre metadata

Hi there:

I am running Plex Media Server on a Seagate PersonalCloud, 4TB NAS.

I have been able to import my music to a library. Artists, track titles and albums are properly indexed. However, the genre tags are only partially recognized. Why is that?

Here is an example from MusizBrainz. The band James is indexed with the genre Brit Pop and it is all .mp3 files. the band Echo & the Bunnymen is not indexed with any genre in PlexMedia, but in MusicBrainz, it is. It is made up of .m4a files.

Currently, the option “use embedded media tags” is checked , the library agent is “personal media artists” . Also: under “servers > Agents > Artists” “Local media - artists” is checked and prioritized first. Can any one provide any advice?

I have found one piece of information. I see now that in the Plex web app, there is a distinction between “Artist Genre” and “Album Genre”. The “genre” id3 tags in my files are apparently being read as “Album Genre”, not as “Artist Genre”. How do I switch this?

I have this same question. sjkiss - were you able to find any solution to this problem?
The problem is not just limited to it, the “Album Genre” tags are available to filter from only on the web app. I do not see them on my android app at all. Which is a big bummer after curating the genre tags for hours on my personal library

I think I have found a bug. I checked on an iOS device and the genre filter shows correct values on Artists and Albums.