This actually started a couple of months ago. Around the same time I moved my Plex Media Server folder to a new, bigger hard drive, and input the new path in plex settings. But I can be sure if that triggered it, as I don’t often add more stuff to plex anymore.
The problem:
New movies or TV shows will not download posters, but the metadata will download fine.
Things I’ve tried:
I kept the Plex Media Server folder in tact on the previous hard drive, and I tried changing the path back to that one to see if helped. It didn’t.
I checked in the settings for individual files to see if I could manually set a poster, but the list is empty.
I saw that a couple of months back this was a problem related to the TV database. Even though it’s happening to me with movies too, I tried switching my TV Shows to scrape with the Movie database and did the plex dance.
I tried rearranging the scrapers in the WebUI settings in various ways.
I read somewhere on reddit about deleting a file related to the TV Database from the appdata folder, but I couldn’t try this as I don’t have that folder or file in app data.
I’ve been reading topics for hours, and either I’m doing something wrong or this problem is something different. I saw in many of the other posts that logs were requested. I don’t mind providing them, but I’m not exactly sure where to get them as of this moment.
Thanks for any help!