Server Version#: 1.20.1.3252
Player Version#: Web 4.34.4
Hello
I have several movies and shows that have automatically pulled poster data without issue for quite some time. I use the LocalAppDataPath to specify where my plex app data goes. I recently moved my plex app data from one drive to another (which I have done before without problem), and while most things came up just fine - I seem to have lost many my posters.
I have made sure to update references in that reg key above, as well as my library location entries. I refreshed all Metadata, tried to edit directly, and even did the “Plex Dance” for a few. No dice.
Not all of my media was affected - and after poking around and restarting things - I got maybe 70% of it back. But that remaining 30% is persistent - and I cannot find the issue.
There seems to be unusual behavior in the poster edit screen too - it almost seems like it has references to something it cannot access? I have attached a picture of that if it helps.
Any ideas and input appreciated. I’m very tech saavy but not super experienced with plex yet. Thank you.
Looking in the logs, I see many variations of this: Error bringing media local (metadata://seasons/1/episodes/1/thumbs/com.plexapp.agents.localmedia_92206304aa517b8756d458b05f3ffaebda9d044f).
The drive is coming from a decrypted 2 TB veracrypt container on an external drive. When decrypted, that mounts the container as a drive - and I think that would be considered locally connected.
Bummer. No, exFAT actually. For no real reason other than that was the veracrypt recommended default for a container of my size. Does it really need to be NTFS? Plex can read and play media from it without issue, and “some” metadata is able to be updated automatically. The behavior is inconsistent - and not what I would expect if it was a format issue. I would expect either all of the agents to have issues, or none, if it was a permission or format issue related to being exFAT.
No drive pooling is involved.
What are your thoughts on 2? Do you think that would be it? And if so, can you describe why? I do like the broader compatibility of exFAT for my encrypted containers - but if NTFS is required by plex I can re-create it for this one. Thank you.
Yes. Use Bitlocker, if you need encryption.
exFat doesn’t support the NTFS features “symlinks”, “hardlinks”, and “junctions”, which are used to connect the poster selection with the media item.
Interesting - thank you.
I use bitlocker for full disk encryption - but for containers I do prefer Veracrypt, that way I don’t need to have Windows Professional on every PC I shift around the containers on just to decrypt them. Veracrypt has been a great free alternative for years for me for this.
I will remake the container in veracrypt as NTFS.
If Plex requires NTFS - how does this work in Linux? Doesn’t Plex work in Linux, and isn’t NTFS a windows format? Or is this just a requirement specific to Plex Windows?
