Plex Duplicating Recordings at same time

[Noah0504]

@sa2000

Catching up with posts and logs.

@sa2000

The logs you attached here show only 1 recording - for
The Good Place (2016)/Season 04/The Good Place (2016) - S04E03 - Chillaxing.ts

Just wanting to make sure that you’re aware of the other posts I’ve made in this thread. I’ve since attached more logs and provided more examples.

@sa2000

Would be useful to capture logs as it is recording and completing it and covering the time when the 3 .ts files are created

If the other sets don’t capture this, let me know and I’ll try to provide a better set.

@sa2000

Do they all have close timestamps (for file modified date/time) ?

I’ve been deleting the duplicate files (oops), so I wouldn’t be able to answer that.

@sa2000

We could also get the xml response for the schedule - that would be before the recording starts and also during

Will happily provide this if the other sets of logs don’t help. Just let me know.

[sa2000]

@Noah0504

But when I checked it this morning, you can see it shows up multiple times in the DVR schedule and there were multiple files saved.

The logs this time have captured the recording time and afterwards - the creation of the files.

So this is different from the issue I was aware of where an episode airs on SD and HD and +1 channels and we record on each when our EPG provider does not provide episode information and it is specified as a series

In your case - I suspect the issue is because the show is named “American Horror Story 1984” instead of “American Horror Story” and there looks like a bug leading in the recording file being processed a number of times.

I will follow both of these up - the show title and the multiple processing of the recorded .ts file. In the past this would have just given rise to the episode being recorded again (if the New Episodes indicator is not specified in recording prefs)

[sa2000]

@Noah0504

But when I checked it this morning, you can see it shows up multiple times in the DVR schedule and there were multiple files saved.

Further to my earlier response, looking more into this and replicating your guide data - I can see that these episodes repeat themselves overnight. So it is only one issue - the name of the show discrepancy that is leading to Plex not realizing it recorded already because after the recording, it is matched to “American Horror Story” and the airing of “American Horror Story 1984” leads to the show not being found in the library

I will follow this up

This shows Season 9 Episode 8 airings

[sa2000]

@noah0504 - i will look at the other examples.

In the case above, our provider correctly identified the show as “American Horror Story: 1984” but thetvdb has it as “American Horror Story” and gets changed to that after the recording is completed and added to the library.

I will discuss with our Plex Media Server team

[Noah0504]

@sa2000

In the case above, our provider correctly identified the show as “American Horror Story: 1984” but thetvdb has it as “American Horror Story” and gets changed to that after the recording is completed and added to the library.

I understand exactly. That would also help explain the issue with Watchmen. After the first episode recorded, it was actually matched to “Watchmen: Motion Comic.” I had fixed the match before the second recording.

Thank you very much for looking into this.

[sa2000]

@hokierulz

This has been happening for me for “Poldark on Masterpiece”, but so far no other shows. It looks like @Noah0504 has this covered for logs, but if more are needed I’m anticipating that this may happen again for me this coming Sund

@hokierulz

Plex has a cool new feature: The ability to record in the future!

Before yesterday the schedule to record Poldark On Masterpiece S5E5 looked correct:
Record once on Sunday (yesterday.) It successfully recorded, but now doesn’t show that it recorded yesterday, but that it successfully (will?) record(ed?) tomorrow

I can look into this if you tell me the channel number and channel name

I presume you are still on this lineup Broadcast TV Chattanooga OTA Broadcast - let me know if not

Is the episode already in the library?

[hokierulz]

@sa2000 thank you for looking into this! It is channel 45.1 WTCI, “Broadcast TV Chattanooga OTA Broadcast” as you said.

I do have this episode (S5E5) already in my library - 3 times actually (3 files). It does appear to have been three unique recordings since they are slightly different lengths - I use the commercial skipper. It would take research in the log to find when they actually recorded. I know one recorded this past Sunday evening because it was available Monday, but as you can see in my previous post that on Monday it wasn’t showing in the DVR schedule that it recorded Sunday. On Monday it was showing three recordings upcoming on Tuesday, one of which claiming that it had already recorded for a future airing. Now, per the screen shot below it is showing it recorded three times Sunday and none at all on Tuesday. I’ll keep all three copies of this episode for now in case you need more info.

[sa2000]

could you look at the directory holding the multiple .ts files and let me see a directory listing showing last modified date and time for each file. I want to see if it is similar issue the other one I looked into - The channel does repeat the episodes, e.g. S05 E06 airs at these times

[sa2000]

The issue is that “Poldark at Masterpiece” is matching to “Poldark” and leading to library lookup failing and it is recorded again - probably when airings repeat (similar to the repeated airing times i pasted)

[hokierulz]

Here are the mod dates for each file - keeping in mind my very underpowered computer is taking about 25 minutes to do commercial removal after recording completes.

What you posted for upcoming showings of E06 is entirely consistent with this for E05. The most odd thing is how it is reflected in the DVR schedule.

[sa2000]

@hokierulz

The most odd thing is how it is reflected in the DVR schedule.

You could get the subscriptions xml as per example here Plex Duplicating Recordings at same time - #20 by sa2000

Put in the IP address of your server

Also with the schedule screenshot

With regards to “Poldark on Masterpiece” matching to “Poldark (2015)” show - this did not happen in my test - i am using later development version of Plex Media Server. Could you get me server logs after completing a recording and matching to Poldark (2015) - logs after the file is written and added to the library

[hokierulz]

Your most recent post gave me that “ah-ha” moment. Some time ago I had watched a few Poldarks episodes (the 2015 Poldark, not the 1975 Poldark) using rips of DVDs I had because I wanted the convenience of watching with Plex. Wanting to differentiate I used the naming of “Poldark (2015)”. No problems, and I deleted those episodes some time back after watching.

When the 2015 Poldark season 5 began on PBS I started recording. I just found that though I had deleted all of the DVD ripped files, the directory structure remained. I deleted the show level “Poldark (2015)” directory and manually unmatched the show in Plex. It rematched as “Poldark on Masterpiece”. How much do you want to bet this resolves the problem going forward for me?

The problem seemed similar, but I think the root cause is going to be this local activity I did. I should have caught it when I posted the mod dates screen shot - I’m a little slow. I’ll know for sure by next Wednesday, and my apologies if this turns out to be the case. I would not have thought to drill into my media directory structure as a possible cause of this behavior without your perspective though. Thank you!

[Noah0504]

(DVR) Added smarter logic for detecting existing recordings (#9669).

@sa2000, looks like PMS 1.18.2.2015 took care of this problem! Last night, only 1 recording took place for American Horror Story.

[sa2000]

@Noah0504

ooks like PMS 1.18.2.2015 took care of this problem! Last night, only 1 recording took place for American Horror Story.

Thanks

We still have an outstanding issue with some channels and some airings where the same episode gets recorded on SD, HD and (and in some countries where available) +1 channels. It is only ones where the EPG data does not identify airings at episode level