Plex Duplicating Recordings at same time

Plex Media Server Logs_2019-09-16_21-29-16.zip (3.2 MB)

Can anyone explain why I am getting the same show recorded at the same time, using multiple turners ? Please see screenshot

Anyone have any suggestions on this, its rather annoying ?

This behavior is explained in my post here New Plex Guide Very Poor in UK - #291 by sa2000

I’ve had this problem on and off for certain programs. It happened again to me last night:

33%20AM

I’ve read through your post, but I’m not sure I understand the explanation or if it even applies to my issue because this specific program only broadcasts on 1 channel.

I’ve noticed a similar behaviour when I select a channel to record Live TV.

If the channel, such as MeTV, is received from multiple broadcast towers, once I highlight the record on MeTV channel 5.3, the same program on MeTV channel 11.2 also shows the program highlighted for record.

We live between three major markets here on the east coast and receive a lot of duplicate programming. Do you have the ability to receive the same programming from multiple broadcasters in your area? Could this be your problem?

Not sure if your comment was directed at me or not, but I’ll respond anyway. :stuck_out_tongue:

We have cable, so other than having SD and HD duplicates (and I have all duplicate SD channels disabled), there’s only 1 channel available for the recording.

Happened again with the same program.

43%20AM

I need you to click on each and tell me what channel it is for., The first two I think just relate to the existing recordings

They all show “444 FX HD (FX HDTV (East)).”

Also, it only seems to happen as it’s recording or after it’s been recorded. This is what it looks like before the recording is to take place:
47%20PM

@sa2000, this happened again Wednesday night for the same program. It’s a weird one. The program only comes on 1 channel, and I have it set to only record new airings. I do have a SD duplicate of the channel, but it’s actually disabled on the HDHR, so it doesn’t even show up in Plex.

I will need to capture debug logs of the server for that -
Two recordings on same channel at same time ??
Are you sure it did two recordings or just two entries visible on the recording schedule ?

This is what the DVR schedule is showing:

So, you can see it’s showing the same program 3 times for the exact same airing.

If I find that recording in my library and get info, I see this:

As far as I know, it’s only using 1 tuner, so it’s actually only recording once, but it keeps making these duplicates. I’ve had the issue in the past, but now this is the only show where it seems to happen.

Plex Media Server Logs_2019-10-11_09-53-18.zip (4.9 MB)

Let me know if the logs are any good to you. I was jumping around releases when testing the live TV issue and the DVR issue occurred on Wednesday. If I need to wait and upload another set this coming Wednesday, I can do that.

@sa2000, same experience last night.

Everything looked normal when it was recording.

Screenshot%20from%202019-10-16%2021-28-45

But when I checked it this morning, you can see it shows up multiple times in the DVR schedule and there were multiple files saved.

Screenshot%20from%202019-10-17%2005-12-27

Here are another set of logs.

Plex Media Server Logs_2019-10-17_05-12-40.zip (6.2 MB)

@sa2000, it’s also happening with a new show that started recording last night.

Plex Media Server Logs_2019-10-21_07-09-00.zip (5.2 MB)

@sa2000, one more for good measure. :slight_smile:

One of the same shows as before (it’s very weird that it doesn’t happen for everything).

Plex Media Server Logs_2019-10-24_07-13-43.zip (5.9 MB)

If you need any other information, let me know.

This has been happening for me for “Poldark on Masterpiece”, but so far no other shows. It looks like @Noah0504 has this covered for logs, but if more are needed I’m anticipating that this may happen again for me this coming Sunday.

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This issue normally appears to be series specific, and once it happens, it always happens. However, the second episode of Watchmen recorded last night and it only recorded once! We’ll see what happens on Wednesday with American Horror Story.

Plex has a cool new feature: The ability to record in the future! :laughing:

Before yesterday the schedule to record Poldark On Masterpiece S5E5 looked correct:
Record once on Sunday (yesterday.) It successfully recorded, but now doesn’t show that it recorded yesterday, but that it successfully (will?) record(ed?) tomorrow.

image

One of those three tomorrow even specifically says it successfully recorded tomorrow! Too funny.

image

While weird it is recording successfully, if multiple times. I just have to do cleanup of the extra copies.

@hokierulz, I don’t even know what to say about that issue! :rofl:

Also, @sa2000, I was wondering what would happen when American Horror Story recorded this week because Watchmen seemed to fix itself, but it did the triple recording again, so I have no idea what’s going on.

Catching up with posts and logs.

I can see from these logs that we have S09E05 of this series scheduled for 16th October for channel 444

Oct 11, 2019 09:42:52.873 [0x7f12a57fa700] DEBUG - DVR:Subscription: No match in the library for 'American Horror Story: 1984 - E5 - Red Dawn', grabbing.

Oct 11, 2019 09:42:53.293 [0x7f12cb7fe700] DEBUG -  DVR:NewSchedule: Between 2019-10-16 21:00:00 and 2019-10-16 22:00:00 on channel 444: 'American Horror Story: 1984 - E5 - Red Dawn'

Oct 11, 2019 09:42:53.294 [0x7f12cb7fe700] DEBUG -  DVR:NewSchedule:    Between 2019-10-16 21:00:00 and 2019-10-16 22:00:00 on channel 444: 'American Horror Story: 1984 - E5 - Red Dawn'

Oct 11, 2019 09:42:53.295 [0x7f12cb7fe700] DEBUG -  DVR:NewSchedule: device 0 tuner 2 airing 0 between 2019-10-16 21:00:00 and 2019-10-16 22:00:00 on channel 444: 'American Horror Story: 1984 - E5 - Red Dawn'

Oct 11, 2019 09:42:53.296 [0x7f12cb7fe700] DEBUG - DVR:Grabber: Scheduling 'American Horror Story: 1984 - E5 - Red Dawn' for timed grab at 2019-10-16 21:00:00 (in 472627 seconds)

There is no evidence at this point that it would end up with 3 instances of this scheduled episode

Would be useful to capture logs as it is recording and completing it and covering the time when the 3 .ts files are created

Do they all have close timestamps (for file modified date/time) ?

We could also get the xml response for the schedule - that would be before the recording starts and also during

To get that, you need first to find the server security token as we would need that for the browser request

To find the token - either look into Preferences.xml for the “PlexOnlineToken” string (for linux platform) or follow the instructions here https://support.plex.tv/articles/204059436-finding-an-authentication-token-x-plex-token/

To get the scheduled recordings xml - enter this request in a browser

http://192.168.1.2:32400/media/subscriptions/scheduled?X-Plex-Token=xxxxxxxxxxxx
where xxxxxxxxxxxx is the server token string
(Assumes the server is still on 192.168.1.2)

Copy the response text into a text file and let me have it together with screenshots showing the duplicate entries and the logs zip just when recording starts and again after the 3 files are created

(I will see if any of other logs you provided in other posts give some clues)

The logs you attached here show only 1 recording - for
The Good Place (2016)/Season 04/The Good Place (2016) - S04E03 - Chillaxing.ts