Plex DVR setup - DVB-C Europe: Full frequency range

Hi Plex,
I need an option to make a scan for DVB-C Europe: Full frequency range.
The existing options in the Plex DVR setup do not find all my channels.
I know that the “DVB-C Europe: Full frequency range” works as this option exists in the TV Mosaic app (using a DVBLogic TVButler). It finds all relevant channels.
Also, please provide an option to specify custom options (like Frequency, Modulation, Symbol rate).
Looking forward to hearing when this will be available. Thanks

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Take a look at https://dvblogic.com/wiki/index.php/How_to_make_a_custom_transponder_file

These .ini files are located in the Plex program folder
Plex Media Server/ Resources/ Tuner/ Shared/ scanners/ dvbc/ transponders
either find the one that is used for you and edit it or add a new one

see

Keep in mind that your edited file may get replaced or erased when you update Plex Media Server. So keep a copy of it in some safe storage location.

Hi OttoKerner,
Thanks a lot for the tip.
I would however also like to hear from Plex when they will fix this more officially, as I’m not interesting in making this “hack”. I would much rather prefer if this were just easy to do from the setup itself.
Looking forward to hear the response from Plex. Thanks

Can Plex please answer this?
My Plex Pass is useless if this problem is not fixed and the method described above does not work.
Thanks

Plex, please answer this. Thanks

Can a Plex employee please answer this? Thanks

Plex, please answer.

Plex, please answer.

Plex, you have an obligation to answer this.

Plex, please answer. Thanks

Plex, please reply.

I certainly expect Plex to provide support on this. It seems impossible to get support through their website.
Are you aware of a better way to get support?

The “solution” posted by @OttoKerner does not work, so I would appreciate that Plex takes seriously to fix this problem. The live tv/DVR function is otherwise useless for me.

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The folder with the ini files does not exist.

Hi @trumpy81,
I got as far as enabling SSH on the NAS via Control Panel, but I need some guidance on the last part.
I.e. how do I access the folder via Mac?

I get to this point, but it says “No such file or directory”

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Ok, that worked so far. How do I know which file to edit?

If there is an existing file for your Region, edit it. If there is not, create a new one.

Thanks a lot for your help @trumpy81
I am afraid it gets a bit too complicated now, so I do hope Plex will fix it, along the lines of what I requested in the original post. I think that will be a better use of everyone’s time as well, as I can see that a lot of other people are requesting similar things for other regions, in other posts. After all, this is core to having a Plex Pass, so I imagine that Plex has an interest in it, if they want to keep their customers.

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