Plex error transcoding MKV in QNAP TVS-872XV

Server Version#: 1.32.6.7371
Player Version#: 8.22 (6477) Apple TV

in the last 3 version of plex server i have error in transcoding MKV with high bitrate
the last version have minor error or bug but in the ends title of film exit with error of transcoding
CONVERSION FAILED.
THE CONVERTER IS EXIT BECAUSE THERE IS AN ERROR (translation from my italian version sorry for my engish)

There is an link with problem transcode in apollo lake graphics card?

Processor Intel core i5-8400T
Graphics Intel® UHD Graphics 630 - Coffee Lake

thanks for support

Can you please confirm Server DEBUG logging is enabled (Settings - Server - General - Show Advanced). Save if you make changes

Now please recreate the problem so it is captured in the logs (just enough to capture it failing)

Download the logs (Settings - Server - Troubleshooting - Download Logs)

It will give you a ZIP file. Attach that file here in the forums and we will read through it.

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Puoi confermare che la registrazione DEBUG del server è abilitata (Impostazioni - Server - Generale - Mostra Avanzate). Salva se apporti modifiche

Ora ricreare il problema in modo che venga acquisito nei log (quanto basta per catturarlo in caso di errore)

Scarica i registri (Impostazioni - Server - Risoluzione dei problemi - Scarica registri) Ti darà un file ZIP. Allega quel file qui nei forum e lo leggeremo.

thanks a lot
i attach log after recreate error
Plex Media Server Logs_2023-08-12_15-04-20.zip (973.1 KB)

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