I’m having this same issue on a Windows 11 system, not running Synology. I’ve tried several suggestions and it will always recognize the missing shows, then the next time I check the library is back down to 2/3 of the shows. Naming and changing directories doesn’t seem to make a difference, and I found a very long event log that might add some hints on what’s happening.
Preview of that here:
Dec 09, 2025 02:06:27.253 [17356] INFO - Plex Media Scanner v1.42.2.10156-f737b826c - Micro-Star International Co., Ltd. MS-7C92 x64-x64 - build: windows-x86_64 - GMT -05:00
Dec 09, 2025 02:06:27.253 [17356] INFO - Windows version: 10.0 (Build 26200), language en-US
Dec 09, 2025 02:06:27.253 [17356] INFO - 12 3893 MHz processor(s): Architecture=9, Level=25, Revision=20480 Processor Identifier=AMD64 Family 25 Model 80 Stepping 0, AuthenticAMD
Dec 09, 2025 02:06:27.253 [17356] DEBUG - “C:\Program Files\Plex\Plex Media Server\Plex Media Scanner.exe” --analyze --item 7677,7581,7429,7637,7580,7566,7629,1228,3423,7631 --log-file-suffix " Analysis"
Dec 09, 2025 02:06:27.253 [15620] DEBUG - Opening 20 database sessions to library (com.plexapp.plugins.library), SQLite 3.39.4, threadsafe=1
Dec 09, 2025 02:06:27.326 [15620] DEBUG - Analyzing media parts for item 7677 (Episode 13): 12076,12089
Dec 09, 2025 02:06:27.350 [15620] DEBUG - [ID 12076] Media part analysis: G:\Media\TV Shows\Mad Men\Mad Men S01-S07 br 10bit ddp hevc-d3g (remux @ 765GB)\Mad Men S01\Mad.Men.S01E13.The.Wheel.1080p.BluRay.10Bit.DDP5.1.H265-d3g.mkv
Dec 09, 2025 02:06:27.350 [15620] DEBUG - [MI] Opening input file: “G:\Media\TV Shows\Mad Men\Mad Men S01-S07 br 10bit ddp hevc-d3g (remux @ 765GB)\Mad Men S01\Mad.Men.S01E13.The.Wheel.1080p.BluRay.10Bit.DDP5.1.H265-d3g.mkv”
Dec 09, 2025 02:06:27.350 [15620] DEBUG - [FFMPEG] - Opening ‘G:\Media\TV Shows\Mad Men\Mad Men S01-S07 br 10bit ddp hevc-d3g (remux @ 765GB)\Mad Men S01\Mad.Men.S01E13.The.Wheel.1080p.BluRay.10Bit.DDP5.1.H265-d3g.mkv’ for reading
Dec 09, 2025 02:06:27.350 [15620] DEBUG - [FFMPEG] - Setting default whitelist ‘file,crypto,data’
Dec 09, 2025 02:06:27.351 [15620] DEBUG - [FFMPEG] - Format matroska,webm probed with size=2048 and score=100
Dec 09, 2025 02:06:27.351 [15620] DEBUG - [FFMPEG] - st:0 removing common factor 1000000 from timebase
Dec 09, 2025 02:06:27.351 [15620] DEBUG - [FFMPEG] - st:1 removing common factor 1000000 from timebase
Dec 09, 2025 02:06:27.351 [15620] DEBUG - [FFMPEG] - st:2 removing common factor 1000000 from timebase
Dec 09, 2025 02:06:27.351 [15620] DEBUG - [FFMPEG] - Before avformat_find_stream_info() pos: 6117 bytes read:87634 seeks:4 nb_streams:3
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - Decoding VPS
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - Main 10 profile bitstream
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - Decoding SPS
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - Main 10 profile bitstream
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - Decoding VUI
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
Dec 09, 2025 02:06:27.352 [15620] DEBUG - [FFMPEG] - Decoding PPS
Dec 09, 2025 02:06:27.413 [15620] WARN - [FFMPEG] - Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size